Stress as a bodily response
(physiological model)
Let’s get
something straight right from the start. The body’s reaction to stress is
old fashioned. In the modern World, in the vast majority of stress
situations the body’s response to stress causes more harm than good.
However, in the olden days, before even Mrs Ashton, Mrs Wilson and I were
born (though perhaps not Mr Dodd), like tens or hundreds of thousands of
years ago, our present day response to stress would have been a
lifesaver.
Faced with
danger such as a sabre tooth tiger or a warring tribe down the road then a
sudden mobilisation of energy in the body was useful. Consider the
typical response to stress:
-
Increased
heart rate
-
Increased
blood pressure
-
Relaxation
of the lung’s bronchi (air channels widen)
-
Release of
glucose into the blood
-
Dilation of
pupils (letting more light into the eye)
-
Slowing of
digestion (allowing blood to flow to muscles, heart etc).
This is
referred to as the 3fs response (fright: flight or fight) and
serves a simple purpose. It is pumping oxygen and glucose around the body
providing energy to the areas where it’s most needed. If the danger
persists we can fight or we can turn and run. If danger passes then very
quickly the body can return to normal and primitive man can return to
taking Dino for a walk!
BUT
Although our
minds and behaviour have evolved since then (I speak for the majority of
us here), our bodies and our biology have hardly evolved at all. Today a
typical stressor is likely to be examinations, bills,
relationships, work etc. However, our body does not distinguish between
stressors, it reacts to them all in exactly the same way, i.e. the way it
would have done thousands of years ago faced with life threatening
stressors. (This is why Selye called it the GENERAL adaptation
response). Exams therefore cause us to mobilise energy reserves, heart
rate increase etc, as I’m sure you’ve noticed. Unfortunately the response
that was supposed to last seconds or minutes now lasts for the time of the
exam stress, possibly weeks or months. It now wears the body down and
becomes a life threatener rather than a lifesaver.
The nervous
system
I could bore
you for hours here (as I’m sure some of you have noticed), but instead
I’ll stick to the essentials.
The Autonomic
Nervous System (ANS).
This controls
the functions that we have no conscious control over such as digestion,
temperature and heart rate. It can be split into two parts:
|
Sympathetic |
Parasympathetic |
|
Increases
heart rate |
Decreases
heart rate |
|
Increases
blood pressure |
Decreases
blood pressure |
|
Widens the
bronchi in the lungs |
Narrows
bronchi |
|
Releases
glucose into blood |
Stores
glucose in the liver as glycogen |
|
Dilates
pupils |
Contracts
pupils |
|
Slows
digestion |
Returns
digestion to normal |
It’s obvious
from this that the sympathetic nervous system is responsible for the
stress response! The Parasympathetic is left to return the body to normal
when the threat has passed; it recharges the batteries for the next alert
if you like.
The Hypothalamic-Pituitary–Adrenal
Axis
Sounds
complicated, lots of scientific words AND all joined up together. It’s
more straightforward than it seems. I’ll assume that you’ve heard of the
pituitary and adrenal glands, though the hypothalamus may be new to you.
The important
bits.
An area in the
brain called the hypothalamus controls the body’s response to stress.
This is situated right next to the pituitary gland (sometimes referred to
as the master gland because it controls the others) and both are located
in the middle of the brain just behind the upper part of your nose!
In the stress
response the Pituitary gland does two things.
-
It sends
nerve messages to the adrenal medulla (part of the adrenal gland)
-
It sends a
chemical ACTH to the adrenal cortex (another part of the adrenal gland).
Adrenal Medulla
|
Adrenal cortex
|
|
Triggers
the sympathetic nervous system and releases adrenaline. |
Releases
steroids into bloodstream |
|
This
produces the 3Fs response:
-
Increased heart rate
-
Slows
digestion
-
Dilates
pupils
-
Releases
glucose into blood
|
This
causes:
-
Liver to
release glucose
-
Inhibits
immune response especially inflammation and production of white
blood cells.
-
Convert
fats/proteins into glucose.
|
Note: a common
measure of stress is skin conductance or Galvanic Skin Response (GSR).
This basically measure how moist your fingertips are. The release of
energy associated with stress causes sweating and increases the electrical
conductivity of the skin.
That’s all
there is to it. The complicated bit done!!!
Research
evidence
People without
adrenal glands die when stressed unless they receive injections of
cortisol (a steroid). They have to be given training in avoiding or
minimising stress!
Brady’s
executive monkeys also supports the theory since the ‘executives’ died as
a result of ulcers caused by long term disruption of digestion. (See the
key study later).
Remember
that Brady’s study is flawed methodologically (in its methods) as well as
being ethically very dubious.
Evaluation of the Physiological Model
This is clearly
a very biological approach to stress. It only considers events inside the
body and sees stress as a purely physical response. It does not consider
differences between people, for example why one person’s stress is another
person’s pleasure.
Mason (1975)
measured the levels of adrenaline produced by stressors in different
people. The same stressors produce different levels of adrenaline in
different people depending on how they interpret the stress. The
physiological model does not consider people’s interpretations or
perceptions of stress.
General Adaptation
Syndrome
Selye, during
his research on rats, noticed that their response to stress was always the
same, regardless of the cause of the stress. So whether the stress was
caused by another male or by electric shocks to the feet, their response
was indistinguishable. This led Selye to conclude that there was just one
response (General Adaptation Response) in rats and in other species
including humans. Selye further believed that a short-term response was
harmless whereas a longer-term response could be dangerous.
|
ALARM REACTION |
|
This is basically
the 3Fs response described earlier.
The
hypothalamic-pituitary-adrenal axis releases ACTH triggering the
secretion of steroids and nerve impulses trigger the release of
adrenaline.
If danger passes
then the body quickly returns to normal.
If danger
persists then the body goes into resistance stage: |
|
RESISTANCE |
|
We adapt to the
level of stress using techniques such as denial.
The level of stress
drops, as a result:
·
The body appears to be
coping with the stress.
·
The body repairs damage
caused by the alarm response.
·
Adrenaline levels fall
back to normal.
·
Our level of arousal is
still higher than normal but not as high as in alarm phase.
·
Adrenal glands return to
their normal size.
If stress
disappears the body returns to normal.
If stress
continues steroids start to interfere with the immune response and we
are less able to fight infection.
If a second
stressor occurs we may become exhausted
|
|
EXHAUSTION |
|
Adrenal glands
enlarge again to respond to the new stress. Unfortunately our levels
of adrenaline are depleted and we are unable to respond with arousal.
Selye’s rats would die. In humans we have the following symptoms:
· Immune
system fails leaving us prone to infections.
· We
become tired, apathetic, irritable and unable to concentrate. (I’ve
just realised that you’ve been exhausted since September!!!).
· Muscles
tire and kidneys may be damaged.
· Blood
sugar levels may fall to fatally low levels (hypoglycaemia).
· If
the stage persists we suffer diseases of adaptation, e.g. ulcers, CHD,
headache and insomnia. |
Good points:
1.
Influential: it
provided a basis for other theories and triggered lots of research into
stress.
2.
Simple: the model
is easy to understand, and its ideas and phrases are widely used by people
studying stress.
Bad points
1.
Rats: Much of
Selye’s work was based on rats. There are two issues here
a.
Can we generalise the
findings to humans?
b.
Ethical considerations
since the rats died.
2.
Simplistic: GAS
only considers the body’s response to stress, (physiological model). As
Psychologists we know that stress is not that simple. It does not
consider individual differences such as personality (hardiness, type A or
B) or other factors such as culture and gender.
Note:
criticisms of the GAS is a common exam question!
Stress and
Physical illness
Stress can
cause ill health in a number of ways:
|
Effect on the body |
Possible effect on
health |
Research evidence |
|
Increased heart rate
Increased blood
pressure |
Coronary Heart
Disease (CHD)
Hypertension (high
blood pressure) |
Friedman & Rosenman
(1974)
Cobb & Rose (1973) |
|
Suppression of the
immune system |
Colds, flu, cold
sores, other viral infections.
Possible links with
cancer |
Riley (1974),
Kiecolt-Glaser (1984)
Visintainer et al
(1983) |
|
Disturbance of the
digestive system |
Stomach (gastric)
ulcers |
Brady’s executive
monkeys |
It is also
vital to mention that many of these effects could be attributable to
habits taken up by stressed people. Much of the evidence outlined below
is correlational so does not imply cause and effect!!! More on this
later.
Coronary heart
disease (CHD)
CHD is caused
by a narrowing of the arteries supplying blood to the heart caused by a
build up of fats in the vessels (similar to the furring up of hot water
pipes). There are two types:
·
Angina: in which blood
flow is restricted. This results in chest pains particularly following
exercise.
·
Myocardial infarction:
in which blood flow to part of the heart is completely blocked and can
result in death.
Causes of
CHD
Gender (men are
far more susceptible), age (guess!), cholesterol, high blood pressure,
smoking, genetics, diabetes…
Stress and
CHD
Studies have
suggested a link between negative life events, such as divorce, and CHD
and stress at work and higher incidence of CHD, particularly in men.
Occupational factors tend to include lack of control, low job satisfaction
and monotony.
As pointed out
in the table above there is a clear physiological link between stress and
CHD. The 3Fs response has the following adverse effects on the
circulatory system:
·
Constriction of the
arteries increasing blood pressure.
·
Increased blood flow
wearing down the arteries
·
Release of fats into the
bloodstream increasing the risk of blockage (artherosclerosis).

Type A behaviour and
CHD
Friedman & Rosenman’s
longitudinal study (1974)
(Cardiologists not Psychologists)
Method
3200 participants (all men) were
given questionnaires. From their responses, and from their manner, each
participant was put into one of three groups:
Type A behaviour: competitive,
ambitious, impatient, aggressive, fast talking.
Type B behaviour: relaxed,
non-competitive.
Type C behaviour: ‘nice,’ hard
working but become apathetic when faced with stress.
Results
Eight years later 257 of the
participants had developed CHD.
70% of these had originally been
classed as type A.
Evaluation
Friedman & Rosenman did not specify
what aspect of type A behaviour might be responsible for CHD. Matthews
et al (1977) reviewed the original data and found that it was ‘the
negative behaviours’ such as hostility that seemed to be responsible.
They put this down to the increased activity of the sympathetic nervous
system that weakens the heart and arteries.
Are the affects direct or indirect?
People who demonstrate type A behaviour are more likely to smoke, drink
excessively and lead generally less healthy lifestyles. Perhaps this,
rather than the behaviour type itself causes CHD.
Cynical hostility
Recent research has found a link
between cynically hostile people and CHD. A cynically hostile person is
one who has a negative view of others, seeing people as basically
selfish. They adopt a ‘dog eat dog’ attitude to life being prepared to
cheat to gain an advantage, assuming that others will do the same to
them. (Phil Mitchell if you like). Taylor (1995) found that people who
score highly on cynical hostility have higher heart rate and blood
pressure and produce higher levels of adrenaline.
Conclusion
The conclusion to draw here is that
there may be a link between behaviour (or personality) and stress, but
Friedman and Rosenman only told us part of the story.
Examples of questions asked by Friedman
& Rosenman
Do you feel guilty if you use spare time
to relax?
Do you need to win in order to derive
enjoyment from games and sports?
Do you generally move, walk and eat
rapidly?
Do you often try to do more than one
thing at a time?
Do you have an intense desire to better
your position in life and impress others?
We will return
to this study when we look at individual differences in the stress
response.
Stress and Stomach ulcers
Brady’s executive monkeys (1958).
Method
Brady yoked two monkeys together and
administered electric shocks every 20 seconds for six-hour periods. One
of the monkeys, the ‘executive,’ was able to press a lever that delayed
the shocks for 20 seconds. However, it was unable to stop all shocks.
Results
Many of the ‘executives’ died of
stomach ulcers.
Conclusion
Brady concluded it was the stress of
being in control that had caused the ulcers. It couldn’t have been the
shocks per se since the other monkey got the same number of
shocks to its feet but didn’t get ulcers.
Evaluation
Where do you start?
Ethics: this is one of the cruellest
experiments carried out in Psychology and would not be possible today.
Relatively intelligent creatures were subjected to the pain and stress
of foot shocks and died slow, painful deaths.
Method: The experiment appears to
have been flawed. Weiss (1972) repeated the experiment on rats (these
lack the aaahhh value of monkeys). He found no difference between
‘executives’ and ‘controls.’ The researchers noticed that in the
original study Brady had used the most active and ‘extrovert’ monkeys as
executives. They concluded that it wasn’t being in control that had
killed the monkeys but their ‘personality’ or behaviour type.’
In another study Weiss preceded the
shock with a warning tone. These executives were far less likely to
develop ulcers which Weiss put down to the rats being able to ‘chill’
for some of the time. The effects of continual stress seemed far more
damaging. This could be compared to some jobs such as air traffic
controllers who need to maintain constant vigilance.

The University
of Plymouth has an excellent section on this study and the follow ups.
See link:
http://salmon.psy.plym.ac.uk/year1/psy128coping_with_stress/psy128coping_with_stress.htm
Other
research:
Weiner et al
(1957) examined the gastric secretions of army recruits! (What would you
like to do when you grow up?). They found that after 4 months of
stressful training 14% of those who produce a lot of stomach acid
developed ulcers, whereas none of those who produce little acid developed
them. From this they concluded:
1.
there may be a link
between stress and ulcers
2.
stress could not be the
only cause since 86% of over-secretors did not develop ulcers.
Stress and the immune
system
We have already
seen that during times of stress the adrenal cortex produces steroids
(called corticosteroids since they’re produced by the adrenal cortex).
These stop the body producing lymphocytes (white blood cells) that attack
foreign bodies such as viruses, in the bloodstream.
More detail for those who are comfy
with it.
Viruses have antigens on their
surface. In order to neutralise the effects of a virus the body must
produce antibodies. Antibodies need to be specific to the antigens
present and are produced by white blood cells. There are different
types of white blood cell, e.g. T-cells, B-cells and natural killer
cells (not to be confused with a film by Quentin Tarantino!). B-cells
have antibodies on their surface. These lock onto antigens. When a
B-cell is mature it can produce thousands of antibodies an hour.
Importantly, the cells appear to ‘remember’ previous attackers so that a
future infection can be fought off quickly. Unfortunately, B-cells only
‘live’ for two days so need to be continually replaced. Increased
levels of steroids, caused by stress, slows down the production of
B-cells, leaving us more susceptible to infection
T-cells attack infections while
they’re in the body, rather than the blood. Cortico-steroids shrink the
thymus gland and slow down the production of T-cells.
Research
evidence
There’s lots of
it. Choose the ones you prefer or think you’re most likely to remember.
Kiecolt-Glaser et al (1984) is a good one to use as key study. Note: it’s
Janice Kiecolt-Glaser so refer to her as ‘she.’
Kiecolt-Glaser et al (1984)
Method
They took blood samples from 75
student volunteers
1. One month before examinations
(control reading).
2. On the first day of their exams
(stress reading).
They also completed a questionnaire
to assess their psychiatric state, their level of loneliness and number
of life events.
Results
In the stressed condition, on the
day of their finals, they had significantly fewer natural killer cells.
They also found that loneliness,
lots of life events and problems such as depression were all associated
with a weak immune response.
Evaluation
Good points (This is an excellent
piece of research!)
It is a natural experiment
since it took advantage of a naturally occurring event; examinations.
The independent variable (IV) was
exam stress, a long-term form of stress. Most studies have concentrated
on short-term stress. Note: natural experiments are high in ecological
validity!
But
Because this was a natural
experiment confounding variables are difficult to control. As a result
we cannot be certain that stress led to the immune suppression. Other
factors that were not controlled could be responsible.
Other
studies
· Riley
(1981) placed mice on a turntable at 45 rpm; (they must be single mice.
I’ll try this ‘joke’ again and see if you get it this year!). This
induced stress and decreased their number of lymphocytes.
· Kimzey
(1975) found that American astronauts who had just gone through the stress
of re-entry had a lower white blood cell count.
· Sweeney
(1995) took biopsies from the arms of volunteers. It was found that
participants who were stressed by caring for elderly relatives took longer
to heal. Think of the practical implications of this for people
recovering from major surgery!
·
Cohen et al (1991)
carried out an impressive study on 394 participants. They each had their
stress index measured using a questionnaire that also took into account
their ability to cope and their feelings about their stress. They were
then given nasal drops that infected them with cold viruses. When tested
by doctors there was a direct correlation between their stress index and
the probability that they developed a cold.
Stress and cancer
The link is by
no means proven, but there is some evidence.
· Jacobs
& Charles (1980) found that children who had developed cancer have often
been exposed to above average levels of stress in the previous year.
· Visintainer
et al (1983) injected cancerous cells into animals. Those that were then
stressed were less able to fight the cancer.
· Tache
et al (1979) found that cancer is more likely in single, separated or
divorced people. This was put down to lack of social support in reducing
the effects of stress.
· Levy
(1993) believed that immune suppression might again be to blame. It is
thought that the immune system produces chemicals that fight cancer. As
with CHD it may be behaviours associated with stress, such as smoking,
that cause cancer, not the stress itself.
Indirect
affects of stress on health.
It is
essential that this be considered in any part c question on stress and
physical health as it will guarantee AO2 marks.
Stress is
associated with all manner of bad habits, for example smoking, drinking
alcohol to excess, poor diet due to lack of time, lack of exercise for the
same reason, lack of sleep etc… All of these are likely to have an
adverse effect on a person’s health so could cause some of the ill-effects
attributed to stress per se.
Cohen &
Williamson (1991) found that people who are stressed tend to smoke more,
take less exercise, drink more alcohol and sleep less than others. All of
these habits can lead to ill health.
Wills (1985)
found that stressed teenagers were more likely to start smoking.
Similarly, Carey et al (1993) found that adults who had given up smoking
were more likely to take it up again when stressed.
Brown (1991)
found that life events were more likely to cause students to seek medical
advice if the students were low in physical fitness, as compared to
students high in physical fitness.
Conclusion
It may not be
stress itself that causes ill health but the behaviours that stressed
people tend to engage in.
b. Sources of Stress
This section
can loosely be split into two sections:
-
“Causes of
stress” (or stressors as they are known), such as life events, hassles,
occupational stress etc.
-
“Individual
differences in the stress response” looks at factors that may effect how
we cope with stress such as personality, culture and gender.
Causes of
stress
1. Life
events (Social Readjustment Rating Scale: SRRS)
Holmes and
Rahe were two hospital doctors who noticed that many of the patients that
they visited on their rounds had suffered life events causing disruption
to their lives in the previous year. They decided to construct a
questionnaire to examine the possible link between life changing events
and physical ill-health.
-
They
examined the medical records of over 5000 patients
-
They
compiled a list of 43 life events
-
They rated
these in order of the time it would take to get your life back to some
semblance of normality following the event
-
They gave
‘marriage’ an arbitrary score of 500 and got others to rate the other
events in comparison to this. They averaged out the scores and divided
them by 10, so in the final scale ‘marriage’ has a score of 50.
-
The scale
starts at 100 LCUs (Life Change Units) for ‘death of a spouse and ends
with 11 LCUs for ‘minor violation of the law.’
The scale was
tested on different groups of people to determine its relevance. Patients
would add up the score for each life event and this would be their total
LCU. They believed that a score of over 300 meant an 80% chance of
developing a serious physical illness in the following year.
Evaluation of
the SRRS
Individual
differences:
the life events in the list will have different meaning and cause
different amounts of disruption to different people. For example the
effects of divorce will depend on how long the couple have been married,
whether or not children are involved, whether the person is escaping a
violent partner etc…
Cause and
effect:
the scale implies a correlation between stress and ill-health, however, as
I’m sure you must have realised by now correlations do not prove cause
and effect. All manner of other reasons could be used to explain the
link. Ill-health could be causing the stress, or the life events. For
example a heart attack could cause loss of job, major changes in standard
of living resulting in break up of marriage etc.
Positive life
events:
Martin (1989) found no correlation between positive life events such as
‘outstanding personal achievement’ and ill-health.
There are
other problems as you would have found when you did the test, such as not
relevant to people your age and does not consider other forms of stress
such as hassles. However, it is unlikely that you would be expected to
mention more than two.
On a positive
note:
the SRRS was the first of its type and inspired many others to follow and
devise more relevant and useful tests. The scale is rarely used in
serious psychological research today.
Use of the
SRRS
Rahe et al
(1970) tested 2500 naval personnel on board 3 ships just before they set
sail. During their six months tour of duty the sailors kept health
records. A correlation of 0.118 was found between LCUs and ill-health.
This is relatively low; however, because of the size of the sample (2500)
it is statistically significant.
2.
Hassles and Uplifts
Generally our
everyday feeling of being stressed can probably be attributed more to
minor, irritating problems than to the rarer major life events. Some
research has found that hassles have a greater correlation with ill-health
than do the seemingly more serious life events.
Examples of
hassles and uplifts (Kanner et al 1981)
|
Hassles |
Uplifts |
|
Rising
price of goods
Home
maintenance
Too many
things to do
Misplacing
or losing things
Crime
Physical
appearance
Weight
problems |
Completing
a task
Feeling
healthy
Getting
sufficient sleep
Eating out
Spending
time with the family
Meeting
your responsibilities |
|
De
Longis et al (1982) Key Study |
|
Aim |
To see if
life events of hassles were better predictors of ill health
|
|
Procedure |
100
participants completed 4 questionnaires every month for one year:
-
Hassles
scale (117 items)
-
Uplifts
scale (135 items)
-
Life
events questionnaire (24 events)
-
Health
questionnaire
|
|
Findings
|
Daily
hassles were correlated with ill health, but neither uplifts nor life
events were. |
|
Conclusion |
Daily
hassles are more likely to cause stress related illnesses than life
events. |
Evaluation of
this study
Many of the
earlier problems still exist:
-
There are
still many examples of stressor not considered such as so called chronic
stressors such as poverty, poor housing, overcrowding in inner cities
etc.
-
Individual
differences are still not considered. We all perceive and react to
stress differently, some people seemingly being able to cope better than
others, and again these are not considered.
-
Cause and
effect. Yet again the study is a correlation so does not prove that the
stress is causing the illnesses. For example just before a cold we may
feel more hassled, but this could be because the virus is already having
its effect, leaving us tired and less able to cope with everyday
events. That is the illness is actually causing the hassle!
3.
Occupational stress
This is a
favourite topic for examination questions as well as being an important
issue for workers around the World. Recently stress has overtaken the
common cold as the main reason for absence from work.
Causes of
stress in the workplace:
Work overload
Breslow and
Buell (1960) found that employees working more than 48 hours a week were
twice as likely to develop CHD than those working 40 hours a week.
However, it is
probably the perception of long hours that is more important than the
number of hours per se.
Environmental
factors
These include
any aspect of the working environment that is likely to cause stress; most
obvious examples include noise, temperature, vibration, lighting and
overcrowding.
Although
people can cope reasonably well with noise it does appear to cause some
impairment in performance, particularly if the noise is unpredictable.
Glass et al got 60 participants to complete cognitive tasks such as word
searches under one of four conditions:
|
|
Unpredictable noise |
Predictable noise |
|
Loud noise |
Made more
mistakes and were less persistent on the task.
|
Participants adapted to the noise and made fewer mistakes. Had lower
arousal levels (GSR). |
|
Soft noise |
Coped with
task okay in both conditions.
|
The
researchers concluded that we can adapt to high noise levels but this is
more difficult if the noise is not constant or is unpredictable.
The stress of
overcrowding has been studied in other species particularly rats where it
has lead to bizarre behaviours such as parents eating their offspring.
Freedman et al (1975) found a correlation between high density living
conditions such as inner cities, and admissions to psychiatric hospitals.
Yet again this is a correlation so does not prove c_____ and e_____.
Perhaps you could think of some other reasons, other than overcrowding to
explain why inhabitants of inner cities are more likely to be diagnosed
with mental illness. Clues perhaps in the next topic!
Role ambiguity
To some extent
we all play roles, particularly in the work situation. You may have
noticed that some teachers behave very differently out of work when
playing a different role! Role ambiguity is likely to occur when a person
is unsure of their precise responsibilities within an organisation and has
been reported as a major source of stress by 35% of workers in the USA.
Role conflict
This is a
common form of stressor and arises when the job requires you to behave in
a way that is at odds with your own desires or beliefs. For example
working overtime may be at odds with your role as parent. Similarly
someone in middle management may find it difficult to balance the needs of
their superiors for higher output with the needs of their staff for a
shorter working week.
There are
other forms of workplace stress including burnout, repetitive work,
isolation, lack of control etc.; some of these are addressed by the key
study of Johansson et al (1978)

1. Civil Servants
Marmot et al
(1997) began
with the
hypothesis that control was negatively correlated with stress-related
illness; that is as control decreases the level of illness increases.
Over 10,000
civil servants were investigated over a period of three years.
Researchers assessed the level of job control by self report
questionnaires and by assessments by personnel managers and this was then
compared to levels of stress related illness.
They found
that workers with less control were four times more likely to die of heart
attack than their colleagues with more control. In addition they were
more likely to suffer from other stress related illnesses such as cancers,
ulcers, stomach disorders and strokes. Even when other possible
contributory factors such as diet, smoking, social support etc. had been
taken into account the additional risk remained!
The conclusion
was obvious, that lack of control seemed to be associated with illness and
they recommended that employers gave their staff more autonomy and
control.
Criticisms of this study:
Since the
method is correlational it can only be said that there appears to be an
association between low control and stress-related illness. It cannot be
assumed that low control is causing illness! It could be that workers
with poor health are less likely to achieve the higher grades where
control is greater. This would explain the findings just as well.
Workers filled
in self-report questionnaires which are notoriously inaccurate and prone
to participant reactivity (see notes on research methods). Basically, if
the workers suss what the researchers are looking to find they may answer
questions accordingly. Similarly the personnel managers assessing
people’s jobs may do the same!
2. Sawmill
Johansson et
al
studied a small group of workers in a large sawmill. Their job was
‘finishers’, i.e. they were the final link on a conveyer belt system. The
rate at which they worked determined the output of the mill so their job
was very responsible.
Sources of
stress included: responsibility for the mill’s output, responsibility for
the pay of other employees (since pay was linked to productivity), working
in isolation, so didn’t have others to share problems with, little control
(since they worked on a conveyor belt), highly skilled but repetitive
work.
The
researchers’ measured their stress hormones (adrenaline and noradrenaline)
and patterns of illness.
Findings:
They had much higher levels of stress than other workers in the mill and,
presumably as a result, had more stress related illnesses and days off
work.
Conclusion:
The researchers recommended that the finishers should move to a salary
structure (i.e. pay not based upon output) and should be allowed to rotate
jobs with other workers.
Individual Differences in the stress response
We will look
at individual differences in detail in the next topic, but you have had a
brief introduction to them in attachments (Ainsworth in case you’d
forgotten). Individual differences, as the title suggests looks at ways
in which we differ from one another, rather than the ways in which we are
similar. Generally we could differ because of personality, gender, social
class, ethnicity, age, genes, life experiences etc. In terms of our
response to stress we’ll concentrate on:
-
Personality
and behaviour (Type A or B and Hardiness)
-
Gender
(There appears to be a difference in our biological response to stress)
-
Culture (Why
do some ethnic groups seem to be less stressed?)
Personality and behaviour

A famous
longitudinal study carried out by Friedman & Rosenman (1974). The
researchers had earlier identified two basic behaviour types:
|
Type A |
Type B |
|
Intense
desire to achieve goals
Tendency
to compete
Desire for
recognition and advancement
Tendency
to rush to finish tasks
Mental and
physical alertness |
A
noticeable lack of:
Drive
Ambition
Urgency
Desire to compete |
Being a bit of
a saddo, I think of these things in terms of Eastenders’ characters, for
example Phil Mitchell (type A) and Patrick, (Paul’s dad, (type B).
Perhaps you can think of your own to help you remember the characteristic
traits of each.
Type A
behaviour and CHD (See earlier notes for fuller details)
|