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Conformity and obedience
This area of the course on social influence, covers one of the most
interesting and controversial areas in Psychology. Hence the critical
issue is the ethics of using human participants in Psychological
research.
What the board expects you to know:
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Social
influence |
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Types of
conformity including internalisation and compliance |
Looks at the
way in which our behaviour is affected by larger groups of
people (majority influence) or conformity and how sometimes
smaller groups (minority influence) can sway our behaviour.
Research centres on Asch, Moscovici and Zimbardo |
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Explanations of why people conform, including informational
social influence
and normative social influence |
Looks at the
reasons for conformity such as informational social influence
(wanting to be right) and normative social influence (wanting to
fit in). We will also consider social impact theory. |
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Obedience, including Milgram’s work and explanations of why
people obey |
This centres
on the research of Stanley Milgram who was investigating the
behaviour of the Nazis in WWII. We then consider explanations
such as legitimate authority, agency theory and buffers. |
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Social
influence in everyday life |
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Explanations of independent behaviour, including how people
resist pressures
to conform and pressures to obey authority
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Having
considered why we conform and obey we then look at why sometimes
we choose to stay independent. Explanations include moral
considerations and education. |
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The influence of individual differences on independent behaviour,
including
locus of control |
A theme
running through much of the new AS, individual differences, this
time why some people chose to remain independent and others
don’t. Locus of control and attribution theory are possible
reasons.
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Implications for social change of research into social influence |
What does
research into the area tell us about social change and
developments within society? |
First a distinction:
Differences between conformity and obedience:
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Conformity |
Obedience |
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What is it? |
Going along
with the crowd/yielding to group pressure |
Behaving as
instructed! |
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Who ‘asks’? |
Nobody, we act
to please peers, friends, social group |
Authority
figures: parents, teachers (no don’t laugh!), police, government
etc. |
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Why do we do
it? |
To be
accepted, liked or just to fit in or to avoid feeling silly |
To avoid
punishment or unpleasant consequences |
Conformity
It’s important to remember at the outset that although psychological
research generally gets conformity a bad name without it Society would
not function. In the majority of real life situations conformity is
seen as good!
Informational Social
Influence (ISI)
This happens when there is no obvious right answer so we look to others
for information in order to be right.
Examples of Psychological research:
Jenness (1932):
‘Beans.’
A basic study in
which Jenness gave a jar of beans to individuals and got them to
estimate the number of beans inside. He then grouped the same
participants together and got them to discuss the contents. Later when
they were separated and asked their opinions Jenness found that the
estimates had converged around a central figure.
|
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Conclusion:
when we are unsure of an answer we look to others for help
assuming that a majority figure will be more reliable.
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Sherif (1935):
‘Autokinetic effect’
Participants sit in a darkened room and stare at a pinpoint of light
that appears to move, (try it sometime). They are asked to estimate the
distance it moves. Since the movement is only apparent the correct
answer is it doesn’t, but Sherif’s participants were obviously not aware
of this. Again, when put in rooms with others their guesses converge
towards a group norm.
In a follow up experiment Sherif started the participants in groups were
they agree on an approximate answer. When individuals are taken from
this group and do the experiment on their own they stick to the answer
agreed earlier.
Findings of this sort
of research
Clearly there is conformity when people are unsure of the answer since
group norms emerge.
Evaluation
Both studies are very artificial so lack ecological validity. Can we
generalise from this to real life situations?
Normative
Social Influence
This happens when we go along with the crowd because we want to be
accepted or liked or because we want to avoid embarrassment or being
ridiculed.
Real life examples: smoking because others in your peer group smoke,
dressing like your friends in order to fit in or avoid bullying
Examples of Psychological research
Asch (1951 etc.): ‘The
lines’
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Again, you are
all aware of the procedure. Briefly stated: participants are
deceived into taking part in a study on visual perception. They
are seated at a desk with others that they believe to be fellow
participants but who in reality are in league with the
researchers (stooges or confederates). Lines are presented on a
screen and participants simply have to say which line (out of 3
possibilities, is the same length as the target line). The
stooges get the right answer on the first two trials but then
start to make deliberate mistakes. |
Conformity is measured by counting the number of times the real
participant conforms when stooges give the wrong answer.
Possible questions:
‘Describe the
procedure.’
Easy peasie, describe the experiment as above. You could mention some
of the variations.
‘Describe the
findings.’
This one is more likely and also more troublesome. What you must avoid
doing is wasting time by describing the procedure.
To answer this one, first of all mention Asch’s initial findings:
Overall conformity rate was 37% (sometimes reported as 32%). This means
that participants conformed on 37% of all trials.
However, within this there were substantial individual differences:
Nobody conformed on 100% of trials
13 out of the original 50 never conformed at all
Highest rate of conformity was a participant who conformed
on 11 out of 12 trials 75% conformed at least once.
Also mention what Asch found in his variations:
|
Factor |
Description
and conformity |
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Size of group |
One stooge
(3%), two stooges (14%), three stooges (32%). Further increases
in group size do not increase conformity. With very large
groups conformity actually begins to fall! |
|
Supporter |
If one of
stooges also disagrees with others conformity drops sharply |
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Difficulty of
task |
As task
becomes more difficult conformity increases |
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Familiarity of
task |
We are less
likely to conform when we are confident in our ability, e.g. men
are less likely to conform to incorrectly named tools than they
are to incorrectly named kitchen utensils. Clearly research of
the 1950s! |
Evaluation of Asch’s
Paradigm
(as it is often called)
The method
The procedure is very artificial (it lacks ecological validity) in that
participants are being asked to conform when there is clearly a
different and obviously correct answer. In everyday life disagreements
occur over politics, religion, tastes etc., when correct answers are not
obvious, except we all agree that Kylie is lush!
Results do not appear to be consistent over time. Later studies such as
Perrin and Spencer’s in Britain in the 1980s found much lower levels of
conformity. It has been suggested that Asch’s original was post war
when America was very wary of Communist take over when US citizens were
worried about being seen to be different for fear of incrimination.
Levels of conformity did fall in the late 60s when it was popular for
students in particular to protest against the Vietnam War, showing low
levels of conformity. More on this later.
The study is androcentric. Only male participants took part and worse
still, only male students. As a result we can hardly generalise to
other groups of people. In fact when Eagly and Carli (1981) carried out
a meta-analysis of research into conformity they found that women were
more likely to conform than men. However, they also report some
bias in studies. When the researchers were male they tended to choose
test material that would be more familiar to men than it would be to
women, perhaps explaining some of the differences.
The ethics
Participants were deceived so were unable to give their informed
consent. Note: whenever stooges are used there is always
deception.
Participants were clearly stressed and some must have been embarrassed
by the procedure and suffered some loss of self esteem once they had
been informed that it had all been a big con. This all constitutes
‘psychological harm.’
Cruchfield (1955):
‘The question booth.’
Cruchfield thought Asch’s experiment was far too expensive, time
consuming and inefficient. Lots of stooges were required to test each
participant. So he devised a method of testing lots of participants
quickly and cheaply. They were sat in cubicles and questions projected
onto a screen. In one corner were the answers given by other
participants. In fact these were made up and often wrong. Conformity
was measured by the number of times participants would go along with
these incorrect answers.
Example of question used: ‘The life expectancy of the average US male is
25.’
Participants answer true or false. Since the screen indicates that the
majority have answered ‘true’ many of the real participants do the
same. In fact Cruchfield found about the same level of conformity as
Asch; 30%.
Also worth mentioning in an essay question is the information Cruchfield
found out about the personalities of conformist individuals by
administering a personality test after the procedure. According to
this, conformist people tend to be: ‘intellectually less effective’,
submissive, inhibited, have feelings of inferiority and have less mature
social relationships.
Note: one of the
questions asked by Cruchfield was; ‘true’ or ‘false’, ‘U.S males sleep 4
to 5 hours a night and eat 6 meals a day.’ Now that one I could
believe!
Other factors that may
affect conformity
Changes over time
The original study by Asch was carried out in 1950s USA. America was a
very paranoid society, fearful of Communist take over and under the grip
of McCartyism in which the government and other institutions in
positions of influence were being purged of possible ‘Commies.’ People
were afraid of appearing different or stepping out of line, so it is not
surprising that Asch found such high levels of conformity.
Later studies by Perrin & Spencer have found much lower levels of
conformity. However, some of these studies were on engineering students
at a British University. Since they were experts on accurate
measurement of length it isn’t surprising that they failed to conform.
Out of several hundred trials Perrin & Spencer found only one incidence
of conformity, despite the students being ‘very puzzled’ by the stooges’
bizarre answers!
When the study was carried out on young men on probation the rate of
conformity was similar to those reported by Asch.
Cultural differences
If we consider culture in broader terms rather than narrow nationalistic
ways, we can break societies into two broad kinds:
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Individualistic:
for example Western Societies were the need to be independent and
self sufficient is taught as the ideal.
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Collectivistic:
for example Asian and some African cultures were the needs of the
family and larger social group are seen as more important.
Bond and Smith (1996) found the following levels of conformity on
Asch-like tasks:
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Collectivist:
37%
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Individualistic: 25%
The same researchers found the highest levels of conformity amongst
Indian teachers in Fiji (58%) and the lowest amongst Belgian students
(14%).
Kim and Markus (1999) suggest that failing to conform is seen as a
strength in Western society whereas collectivist societies see it as
deviant behaviour.
See later notes on the Temmi and Eskimos for similar example.
Personality,
intelligence and gender
Students are found to be less conformist. This could be due to higher
intelligence or to education that teaches independent thought and
inquiry.
People who are measured high in ‘desire for personal control’ are less
conformist than those measured lower.
Minority Influence
So far in all of the studies considered such as Asch etc., a majority
have had influence over a minority, such as six stooges influencing one
participant. However, in real life if this were always the case, and
the minority always went along with the majority, there would be no
change in Society. For change in ideas, religions, politics etc. there
are times when a minority of people with different views have to exert
their influence on the rest of us. This so called minority influence
tends to be a slow process, but it does bring about a change both in
public and privately held opinions. This is relatively straight forward
if the minority has a good power base, but very often they start from a
position of weakness so how do they manage to exert influence?
Real life examples:
The suffragette movement changing attitudes towards women’s rights,
Galileo’s ideas on planetary movements, the Nazi’s reign in Germany etc…
Psychological
experiments:
Moscovici et al
(1969): ‘calling a blue slide green’
I
can’t emphasise enough how important it is to remember this study, ‘cos
‘minority influence’ is a likely question and this is the only study to
use!
Procedure:
32 groups of six
female participants are told they’re taking part in a study on
perception.
Each group are
presented with 36 blue slides differing in intensity of shade and are
asked to say
what colour the slides are. However two of the participants are stooges
and these answer in one of two ways:
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They always say
the slides are green
-
They say the
slides are green on two thirds of occasions.
Findings:
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When the stooges
say ‘green’ every time: 8% of the majority agree
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When the stooges
are less consistent this falls to 1.25%
These figures aren’t very high, however, 32% of participants conformed
with the minority on at least one occasion. Remember also that the
slides are quite clearly blue and NOT green.
Conclusion:
From this Moscovici concluded that consistency is vital for
minority influence to occur. If the minority consistently give the same
answer they are more likely to sway a majority.
Variations on the
procedure
If participants were allowed to write down their answers (private
response) as opposed to the usual verbal (public response) you may be
surprised to find that conforming to a minority actually increased… bet
you thought it would go the other way! To reiterate… when participants
were shown a slide that is clearly blue, but a few stooges claim its
green, then real participants are more likely to secretly agree with
them than do so openly!
Moscovici concluded that the reason more people (more than the 8%)
didn’t conform in the original study, was because they didn’t want to be
seen going along with a minority view. Secretly it seems they were
being convinced!
Nemeth et al (1974)
agree that consistency is important but is not always enough in itself.
They carried out a variation on the procedure but allowed the
participants to answer with a combination of colours. This time there
were three conditions:
-
The stooges
randomly answer ‘green’ on half of the trials and ‘blue-green’ on
the other half.
-
The stooges answer
‘green’ to the brighter slides and ‘green-blue’ to the darker slides
-
The stooges answer
‘green’ on every trial.
Assuming Moscovici et al to be correct, we would expect the third
condition, in which the stooges are consistent to have the greatest
influence on the minority. However this was not the case.
Findings and
conclusions:
The majority were most influenced by condition 2 since it is seen as
flexible. 21% of participants were influenced by the minority in this
condition.
In the other two conditions few participants were influenced. In the
first there is lack of consistency, (supporting Moscovici’s findings),
and in the third there is a total lack of flexibility and no attempt for
the stooges to use the more complex descriptions allowed.
Moscovici concluded that minorities are more likely to be influential if
they are consistent but not to the point of being dogmatic.
Hogg & Vaughan (1995) claim that the following are important for
minorities to be influential:
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Principle:
if the minority seem to be acting on principle rather than out of
self interest
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Sacrifice:
if the minority have had to make sacrifices to maintain their
position
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Share
characteristics with the majority:
if the minority are similar in age, race, social class etc.
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Social trends:
if the views of the minority are in keeping with social trends. For
example current trends in Western Society are tolerance and
liberalisation. Therefore calls by a minority for equal rights for
a minority group are more likely to meet with acceptance.
Evaluation of
Moscovici experiment
Ethics
The experiment uses stooges so deception is employed. Whenever there is
deception consent cannot be informed.
Methodology
It lacks ecological validity since it is a very trivial exercise, i.e. a
silly disagreement over a slide that is very obviously blue. This is
not the sort of thing we normally disagree over, so does it tell us
anything about minority influence in real life when very weighty matters
of principle tend to be involved.
How minorities exert
their influence
According to
Moscovici minorities with opposing views to ours create social conflict
resulting in discomfort amongst the majority. According to Moscovici
the minority must:
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Challenge the
established norm by creating doubt in the minds of the majority
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Make itself
highly visible (e.g. public campaigns, marches etc).
-
Show that there
is an alternative viewpoint
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Demonstrate
certainty and confidence in their view
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Avoid
compromise or even a hint of it
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Suggest that
the only solution to the conflict is for others to move towards
their position.
Think of the rise
of the Nazi party in Germany in relation to the above!
Atkinson et al (1990)
report the following study:
Students were asked to read out summaries of a discussion on gay
rights supposedly written by other students like themselves.
Four of the summaries focused on one viewpoint
One of the summaries focused on the other viewpoint.
When asked to share their views publicly all of the students tended to
favour the majority view. However, when asked to write down their views
privately they tended to favour the minority view.
It was concluded that the majority creates conformity by the granting or
withholding of social approval (compliance) but don’t necessarily create
a change of opinion. On the other hand the minority have the power to
create internalisation (a real shift
in privately held views).
Explaining minority
influence
Conversion theory
Moscovici: if we
encounter a viewpoint different to our own conflict is created (similar
to cognitive dissonance). Generally we don’t like conflict so we are
motivated to take steps to reduce it. Okay so far, but this next
assumption seems dodgy to me (not to be quoted):
According to
Moscovici, if a minority of people hold a different view to our own we
examine their argument very closely to find out why their view differs
to the majority. However, if a majority of people disagree with our
viewpoint we simply fall into line and alter our own view to fit. The
fact that we examine the minority’s argument more closely means we
concentrate more on the content of their message and as a result
are more likely to be swayed by it on a private level (we are more
likely to internalise their viewpoint).
Mackie (1987)
disagrees. We all like to think that others share similar thoughts and
viewpoints to ourselves (so called false-consensus theory). As a result
when a majority disagrees with us we spend longer examining their
arguments and weighing up the evidence. When faced with a minority that
disagrees we’re generally not that bothered… after all we’re still in
the majority.
Explaining Conformity
According to Kelman (1958) there are three types of conformity:
Compliance:
you go along with the crowd and publicly agree with them. However,
internally you maintain your original views. Paraphrasing kelman,
conformity occurs to gain specific reward or approval or to avoid
punishment or disapproval.
Internalisation:
occurs when people take on the views of others both publicly and
privately. According to kelman the person adopts the induced behaviour
because it is consistent with their own value system.
For example (not to be
quoted in an essay), you may be told that many years ago an evil alien
called Xenu brought a lot of other aliens (Thetans) to Earth and blew
them up inside volcanoes. The souls of these Thetans now live on by
attaching themselves to our bodies and causing mental and physical
illnesses.
Having decided that
this is your value system and forked out tens of thousands of pounds you
become a scientologist!
However, kelman would seem to rule out the above since he says that the
message has to be credible!
Identification:
occurs when a person conforms to the role that society expects them to
play. As with compliance there does not have to be change in private
opinion. The classic example here obviously is Zimbardo (see later
notes)
The dual-process
dependency model:
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Normative
Social Influence
Need
to be liked or accepted

Others are
able to reward
or punish
us

Conflict
can arise between our own and other’s opinions

COMPLIANCE
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Informational Social Influence
Need
to be certain

Seek
information to reduce our uncertainty

Look to
others for guidance

INTERNALISATION |
Research
distinguishing compliance and internalisation
Kelman (1958)
Black American students were given talks persuading them that some
black-only colleges were essential for maintaining black culture. An
idea that most of the students did not agree with at the outset.
Two conditions:
-
Compliance
condition: the message came from an important man who would withdraw
funding from the college if they disagreed that black only colleges
were not needed.
-
Internalisation
condition: the message came form an expert on the issue of minority
groups and their culture.
Each group was then given a questionnaire asking them about their
beliefs on the necessity of black-only colleges. However, each of the
two above groups was then split into two again:
-
Participants were
told that a summary of their questionnaires would be given to the
speaker (public)
-
Participants were
told that the findings would be kept private.
Findings:
|
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Compliance
(funding) |
Internalisation (expert) |
|
Public |
Participants
conformed with the message |
Participants
conformed with the message
|
|
Private |
Participants
retained their independent views |
Participants
conformed with the message
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Explaining conformity
and minority influence
These two phenomena do seem to contradict one another. Indeed when
Moscovici met Solomon Asch at a conference he reportedly felt
embarrassed and concerned that Asch would be critical of his findings.
In fact Asch was very enthusiastic about the research on minority
influence since he thought it helped to redress the balance that his
research had tipped towards conformity. Social impact theory proposed
by Latane & Wolf (1981) is seen as one way of being able to explain both
majority influence (conformity) and minority influence.
Social Impact
Theory (SIT)
Social impact
refers to changes that occur in a person (cognitive, behavioural,
emotional) due to the presence or actions of others. The theory
believes that the impact of others is dependent on three factors. I’ll
explain using the Iraq war debate as an example.
A message is stronger if it is repeated by a lot of people
who are all in agreement. This equates to Moscovici’s ‘consistency.’
You are more likely to be convinced that War on Iraq is right if all of
your friends are in agreement.
The message will be strengthened if the person doing the
convincing is an expert in the field. A person who has lived under the
Saddam Regime is likely to be more convincing than a politician who has
never visited the area.
The message will have more impact if it comes from friends
rather than strangers. Your friend trying to convince you of the need
for war is going to have more impact than a bloke you’ve just met in the
pub.
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Dynamic Social
Impact Theory
In 1996 Bibbe
Latane took the theory a stage further and proposed a method by
which beliefs ‘diffuse’ through social systems.
Immediacy is a
crucial part of the original theory suggesting that we are most
likely to be influenced by those close to us, perhaps
geographically. In this way, Latane believed that localised
cultures of beliefs could build up, with people in one area
sharing a particular view that may be different to that shared
by others in different areas. The result could be clusters of
attitudes or beliefs, perhaps with minority views being
established in specific geographic locations. |

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Real life
examples of this could include pockets of racism that build up
in parts of the North West. During local election campaigns in
the early 2000s the BNP (British National or Nazi Party, I can
never remember?), took advantage of this.
Once such
groups develop they become shielded from outside majority groups
so the beliefs are never challenged and gain a firm footing.
Over time
opinions on other, unrelated issues, might also start to
conform.
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Identification
(or conforming to social roles and expectations)
This happens because we learn expectations of how we should behave in
certain situations and then conform to these expectations when that
situation arises.
Zimbardo’s
Stanford prison simulation (1973)
Do I really need to waste trees telling you what he did?
Again, in the unlikely event that the question asks for a description of
the study, assume its party time but try to stick to the key details
such as the way the guards were empowered by their dress (khaki uniform,
dark glasses etc.), and the way the prisoners were humiliated by being
strip searched.
In the more likely case of the question asking for findings:
Mention the effects on the prisoners who showed signs of ‘Pathological
prisoner syndrome’ in which disbelief was followed by an attempt at
rebellion and then by very negative emotions and behaviours such as
apathy and excessive obedience. Many showed signs of depression such as
crying and some had fits of rage. Zimbardo put these effects down to
depersonalisation or deindividuation due to loss of personal identity
and lack of control.
Mention also the effects on the guards who conversely showed the ‘Pathology
of power.’ They clearly enjoyed their role; some even worked unpaid
overtime and were disappointed when the experiment was stopped. Many
abused their power refusing prisoner’s food and toilet visits, removing
their bedding etc. Punishment was handed out with little
justification. Most notable was the way in which the ‘good guards’
never questioned the actions of the ‘bad guards.’
Evaluation
Method
The experiment was a role play so it lacks realism with participants
behaving as they think they should behave. However, there is evidence
for the guards not just simply role playing, for example their brutal
behaviour wasn’t there at the start but developed over the first few
days and they did not play up to the cameras as might be expected. In
fact their behaviour was worse when they knew they weren’t being
observed.
Ethics
-
Consent was
obtained in advance and participants were told the nature of the
research!
-
But, participants
were not told that they would be arrested by real police officers
and strip searched.
-
Right to withdraw
at best appears dubious.
-
Although Zimbardo
claims they were free to leave, and indeed some did, word got round
the prisoners that this was not he case.
-
Participants were
clearly subjected to physical and psychological harm.
-
There is still a
debate as to whether the experiment should have been stopped sooner,
which brings into question Zimbardo’s dual role as researcher and
self appointed ‘prison governor.’
However, in defence of Zimbardo you can mention the therapeutic debrief
given to all those who took part.
Deindividuation
This is loss of self identity and was evident in Zimbardo’s Prison
Simulation when the guards wore dark, reflective glasses.
Zimbardo thought it was responsible for the behaviour he observed in a
study he carried out in 1969. He found that female participants were
more likely to administer electric shocks to other women if they were
wearing lab coats and hoods that partly covered their faces.
Role play
Johnson & Downing (1979) disagreed with Zimbardo. They felt that
Zimbardo’s participants were dressed like the Klu Klux Klan and were
behaving accordingly, i.e. conforming to expectations. They got
participants to dress as nurses and found that despite the
deindividuation that resulted that participants were less likely to
deliver shocks. They were conforming to the caring image of nurses.
Abu Ghraib
They
handcuffed me and blindfolded me and put a piece of white cloth over my
eyes. They bundled me into a Humvee and took me to a place inside the
palace. I was dumped in a room with a single wooden chair. It was
extremely cold. After five hours they brought my sister in. I couldn't
see anything but I could recognise her from her crying."
"The
US officer told us: 'If you don't confess we will torture you. So you
have to confess.' My hands were handcuffed. They took off my boots and
stood me in the mud with my face against the wall. I could hear women
and men shouting and weeping. I recognised one of the cries as my
brother Mu'taz. I wanted to see what was going on so I tried to move the
cloth from my eyes. When I did, I fainted."
|
Like most Iraqi women, Alazawi is reluctant to talk about what
she saw but says that her brother Mu'taz was brutally sexually
assaulted. Then it was her turn to be interrogated. "The
informant and an American officer were both in the room. The
informant started talking. He said, 'You are the lady who funds
your brothers to attack the Americans.' I speak some English so
I replied: 'He is a liar.' The American officer then hit me on
both cheeks. I fell to the ground. Alazawi says that American
guards then made her stand with her face against the wall for 12
hours, from noon until midnight. Afterwards they returned her to
her cell. |
 |
"The
cell had no ceiling. It was raining. At midnight they threw something at
my sister's feet. It was my brother Ayad. He was bleeding from his legs,
knees and forehead. I told my sister: 'Find out if he's still
breathing.' She said: 'No. Nothing.' I started crying. The next day they
took away his body."
Obedience to authority
Historical perspective
The work on
obedience stemmed from Nazi atrocities during WWII. It was widely
believed that Hitler himself was an evil genius, but he relied on the
co-operation of millions of people to carry out his plans, including
‘the final solution.’
Hannah Arendt
(1963) published her account of the trial of Adolf Eichmann titled ‘A
Report on the banality of evil.’ Eichmann was the mastermind of the
‘final solution’ that involved using gas chambers in the death camps.
In her account Arendt described Eichmann as ‘a dull, uninspired,
unaggressive bureaucrat who saw himself as a cog in the machine.’
She concludes that
the Nazis were mostly just ordinary people following orders. Most
controversially she believed that the rest of us would behave in a
similar way, given a similar set of circumstances.
Milgram (1974)
wrote ‘Gas chambers were built, death camps were guarded, daily quotas
of corpses were produced with the same efficiency as the manufacture of
appliances.’
|

|
In fact
Eichmann himself was said to be sickened by what he saw when he
toured the concentration camps. However, although he had
dreamed up the ‘final solution’ as far as we know he took no
part in the following through of the genocide. All those that
did played a relatively minor role in the overall massacres and,
according to Milgram, were able to comfort themselves with the
knowledge that they were only obeying orders.
Adolf
Eichmann |
This idea of evil
people being a product of their environment rather than evil within
their personality will be discussed at greater length later when we
consider the reasons for obedience and for independent behaviour. In a
recent work ‘The Lucifer Effect’ Zimbardo affirms his belief that
heroes, like baddies, are produced by their situation rather than
anything dispositional in their nature.
In the 1960s it was
still comforting to see the Germans as somehow a race apart, Milgram set
out to show this.
Milgram (1963)
You are all aware
of the study. The danger is that in any question on Milgram you will
regurgitate the procedure. Read the question and tailor your answer to
suit. If it asks for findings concentrate on the percentages and
the variations such as how close the ‘teacher’ stands to the ‘learner’
etc.
Stanley
Milgram’s Shocking Study (1963)
(Yale
University psychology Department)
·
An advertisement is placed in a local paper. Participants
are paid $4.50 for taking part. (Issue of payment is important).
-
Experiment is
supposed to be on learning (deception).
-
Participant
introduced to ‘Mr. Wallace’ (a harmless looking accountant in his
50’s, with a dickey ticker). Mr Wallace was in fact a stooge or
confederate. (More deception).
-
Mr Wallace and the
participant draw lots to see who will be teacher and learner. Mr
Wallace always becomes ‘learner’ so will receive the shocks.
-
Mr. Wallace goes
next door.
-
Participant is
shown the equipment, and procedure is explained.
-
Mr. Wallace will be
asked a series of questions.
-
An incorrect answer
will result in an electric shock, delivered by the teacher.
-
The teacher is
given a 45V shock to show that the equipment is real. (This is the
only shock used in the experiment!!!!!).
·
The
teacher sits in an adjoining room with the experimenter.
-
Control panel has
switches, 15V to 450V, (labelled slight shock to Danger severe shock
and XXX).
-
Each incorrect
answer gets a shock 15V higher than the last.
-
The experimenter
encourages the teacher with various instructions.
-
As the experiment
proceeds Mr Wallace is heard to make various noises
-
75V, 90V and
105V a little grunt
-
120V complains
about the pain
-
150V
‘Experimenter get me out of here/’
-
180V ‘I can’t
stand the pain.’
-
270V An
agonised scream
-
300V He shouts
that he will answer no more questions.
-
315V Violent
scream
-
330V Silence
Remember: No shocks were
ever received!!!
Findings
Before starting the
study Milgram asked a variety of academics and students to predict how
many would obey. Most believed that participants would refuse to give
electric shocks and certainly few would go beyond 150V. They believed a
‘pathological fringe’ (perhaps 1 in a thousand) would go to the full
450V. In fact all went to 300V (‘danger sever shock’) with 65% giving
the full whack!
|
Variation |
How it was done |
% Obedience |
|
Standard procedure |
Teacher and learner
in adjacent rooms |
65% |
|
Closer proximity |
Teacher 1 metre from
learner |
40% |
|
Touch proximity |
Teacher has to push
learner’s hand onto electrodes |
30% |
|
Less prestigious
setting |
Experiment repeated
in a run down office |
48% |
|
Telephoned orders |
Experimenter has to
leave and phones instructions in. |
21% |
|
An ally |
A stooge disagrees
with the experimenter |
10% |
|
Less responsibility |
A stooge gives the
shocks when the ‘teacher’ says so. |
|
In addition
In some variations
the experimenter allowed the teachers discretion on how big a
shock to give. Given this option, only one participant out of 40 gave
the maximum 450V. 95% of participants refused to administer shocks once
Mr Wallace started to complain for the first time.
Cross cultural
variations
Milgram’s findings
have been confirmed by others and there appear to be few sex
differences. Although Milgram’s original study was only carried out on
men others have shown the same effect with women participants. The
experiment has also been replicated around the World. Below are some of
the findings.
|
Country |
Researchers |
Participants |
% Obedience |
|
|
|
|
|
|
USA |
Milgram (1963) |
Male, general
population |
65 |
|
|
|
Female, general
population |
65 |
|
Germany |
Mantell (1971) |
Male, general
population |
85 |
|
UK |
Barley & McGuinness |
Male students |
50 |
|
Jordan |
Shanab & Yahya (1978) |
Students |
62 |
|
Australia |
Kilham & Mann (1974) |
Female students |
16 |
|
Italy |
Ancona & Pareyson
(1968) |
Students |
85 |
Evaluation of the
evidence
The research does
tend to confirm Milgram’s original findings. Most of the studies do
suggest very high levels of obedience. However, it is difficult to make
comparisons between studies since there are differences in their
methodologies.
1.
Different studies have used
different populations, i.e. some have used students, others the general
population.
2.
Milgram used a mild mannered
Mr. Wallace with a dickey ticker. In the Australian study a female
student replaced him.
3.
In most scenarios the
‘learner‘ was male, in the Australian she wasn’t.
4.
In the Italian study the
maximum shock was 330 Volts.
The study that does
stand out is the Australian study but this was women giving shocks to
other women!
Evaluation of
Milgram’s work
It is traditional to
split this into two main sections:
1.
Methodology or validity
a.
Experimental validity
b.
Ecological validity
2.
Ethics.
1a. Experimental
(or internal) Validity
By now you should
know what validity means! Did the participants taking part in the study
actually believe that they were administering electric shocks to Mr
Wallace? Orne & Holland (1968) believe that participants volunteering
to take part in psychological studies must realise that the real purpose
of the study is going to be disguised. In this case why would the
experimenter stand by and let poor old Mr Wallace cry out in pain
without stepping in. More to the point, why isn’t the experimenter
delivering the shocks? Why pay a volunteer to do the job instead. Orne
and Holland make a number of claims, each of which is refuted by Milgram:
|
Orne & Holland's
claim |
Milgram's defence |
|
The participants
realised that the set up was a sham. |
70% of participants
in later studies report afterwards that they thought it was
genuine. |
|
The participants
obeyed because of the lab conditions, simply doing as was
expected of them. |
This criticism seems
to be missing the point. Milgram was trying to show that the
situations we find ourselves in could cause obedience. |
|
Obedience was due to
payment in advance and the idea that a contract had been entered
into. |
This does happen in
everyday life. Presumably the SS were paid for their services
in WW II. |
However, the
following procedure would seem to support Milgram:
Sheridan & King
(1972) carried out a similar procedure but used a puppy as the
‘learner.’ The puppy carried out a learning exercise and each time it
made a mistake it would receive an electric shock. Participants, acting
as the teacher, were led to believe that the shocks were becoming
increasingly severe, as in Milgram’s original procedure. In fact the
puppy was getting a small shock each time, just enough to make it jump
and show obvious signs of receiving a shock. Eventually the puppy
receives an anaesthetic to put it to sleep, and the participants think
they’ve killed it. 54% of male and ALL of the female participants
continue to give it electric shocks up to the maximum! The participants
can be in no doubt that the puppy is receiving the shocks, so answering
Orne & Holland’s first criticism.
1b. Ecological
(or external) Validity
Can the results of
the experiment be generalised to situations outside of the laboratory
setting? Since the person in the white lab coat was an authority
figure, then Milgram believes that it does. After all he was trying to
show that we do obey such figures in real life.
The next two studies
(Bickman and then Holing) show that obedience as described by Milgram
does seem to take place in more natural settings too:
Bickman (1974).
People in the street are asked to pick up a piece of litter or stand on
the other side of a bus stop etc. The person doing the asking is
dressed either as a milkman, a civilian or a guard. People were more
likely to obey the guard, showing, presumably, the power of uniform or
of perceived legitimate authority.
Hofling (1966)
set up an experiment
(natural, field or quasi?), in which a nurse receives
instructions over the phone, from a Dr Smith, to administer 20mg of a
drug Astroten to a patient Mr. Jones. This instruction breaches three
rules:
a.
The nurse did not know Dr
Smith
b.
The nurse did not receive
written authority
c.
20mg was twice the maximum
dose suggested on the bottle.
Despite this, 21 out
of 22 nurses were prepared to administer the drug. Since this is a
natural setting, it does have ecological validity, and as such is
telling us something about obedience in real life.
For future
reference, there are clearly ethical problems with the study:
a. Nurses were deceived
b. There was no consent
c.
No right to withdraw.
However, Rank and
Jacobsen (1975) carried out a similar study on nurses but found very
different results; this time only 2 out of 18 nurses obeyed the
instruction to administer a dose of valium. On this occasion the drug
was familiar, and the nurses were able to consult other nurses. A more
natural situation than the one Hofling provided for his unwitting
participants.
Do Milgram’s
findings stand up in practice?
Mandel (1998) used
the case of Major Wilhelm Trapp of the Reserve Police Battalion 101 to
dispute the validity of Milgram’s findings. In 1942 in the Polish
village of Jozefow Major Trapp was given orders to take a large group of
Jews to the edge of the village and have them shot. Although the
members of his battalion were given the chance to say no and be assigned
to other duties, few did and the massacre went ahead. Over a four year
period the Police Battalion 101 killed 38,000 Jews.
Compare this to
Milgram’s findings:
Proximity to
victims reduces obedience (Moving Mr Wallace closer)
The members of the
battalion walked to the edge of the village with the victims and shot
them face to face.
Proximity of
authority figure is needed for obedience (Experimenter phoning in)
No authority figures
were present. The soldiers walked to the killing site with no others
except the victims
Presence of
allies reduces obedience (Other disobedient stooge present)
Some of the
battalion dropped out (didn’t obey) and the others were aware of this
and presumably aware that they could do the same.
Allowing
discretion (Letting teacher decide the shock to give)
Analysis of the
massacre suggests that every step was taken to ensure that every Jew was
killed. In this case no steps were taken to reduce suffering despite
the soldiers not being directly supervised.
2.
Ethics of Milgram (aaaaaaggghhh overload, overload!!!)
|
Criticism |
By who |
Milgram’s defence |
|
Measures were not taken to protect
participants from physical or psychological harm |
Baumrind (1964) |
The results were unexpected. Before
starting Milgram asked professionals for their opinions. Most
thought the teacher would stop when the learner protested. |
|
The right to withdraw from the experiment
was not made clear to participants.
Use of phrases such as ‘You have no
choice, you must go on,’ would suggest participants did not have
a choice. |
Coolican (1990) |
Milgram believes that they did have the
right to withdraw, in fact, some did.
|
|
The experiment should have been stopped. |
|
Milgram did not believe the distress
caused was sufficient to warrant stopping! |
|
Although participants gave their consent
to take part, this was not informed since they did not know the
purpose of the study or what it would entail. Deception was
used. |
Baumrind (1964) |
Milgram refers to deception as ‘technical
illusions.’ Without them the experiment would have been
meaningless. |
Other points
worth making in an essay on ethics of Milgram.
Milgram's main
defence centres on the debrief that all participants received
afterwards. During this participants were reassured about their
behaviour:
1.
They were reunited with an
intact Mr Wallace
2.
They were assured that no
shocks had been given
3.
They were assured that their
behaviour was normal. (Picture the scene, 'its okay Mr Smith, we all
have maniacal, homicidal tendencies and feel the need to electrocute to
death mild mannered accountants with dickey tickers!').
4.
They all received a full
report of the procedure and findings
5.
They were all sent a
questionnaire.
The questionnaire:
a staggeringly high 92% returned the questionnaire. Of these:
·
84% were glad or very glad
that they'd taken part.
·
74% claimed that they'd
learned something of 'personal importance.'
·
Only 2% were sorry or very
sorry that they'd taken part.
One year later, 40
of the participants were interviewed by a psychiatrist who concluded
that none of them had suffered long term harm.
Many psychologists
are still uneasy about the procedure. Wrightman & Deux (1979) say that
Milgram reports with awe and relish the extreme degrees of tension that
his subjects experienced. For example: they would 'sweat, stutter,
tremble, groan, bite their lips and dig their fingernails into their
flesh. Full blown, uncontrollable seizures were experienced by three
subjects.'
It is also worth
mentioning that Milgram did not breach ethical guidelines, since they
did not exist at the time! In fact it was Milgram's study that was
largely responsible for the introduction of such codes of conduct.
Each year Aronson
(1988) says he asks his University students how many of them would
behave like Milgram's participants. Typically 1% believes they would!
This figure is the same as 1963, when, before conducting his experiment,
Milgram asked students and psychologists to predict how many would
deliver 450 Volts.
In 1965 Milgram was
awarded the prize for 'Contribution to Psychological Research' by the
American Association for the Advancement of Science.
|
Obedience to
authority can cost lives
Has many of you
are aware, despite my disliking of flying I am a bit of an ‘Air
Crash Investigations’ addict! (National Geographic channel if
you get the chance…)
Air crashes
usually result from a number of issues all coinciding, be it bad
weather, mechanical failure, collisions or pilot error. A lot
of research has centred on the latter, and in particular on
cases were the captain has clearly been at fault but others in
the cabin have failed to step in. Most evidence is based on the
CVR (cockpit voice recorder) that records the last 30 minutes of
communication in the cockpit.
For example: the
Red Sea air crash in 2004 in which an Egyptian charter plane
taking off from Sharm el Sheikh crashed into the Red Sea killing
all 148 souls on board. Investigators put this down, at least
in part to possible vertigo in the captain of the flight who was
taking off on a moonless night with no points of reference
below. However, despite clearly making mistakes in his
manoeuvres neither of the other two people in the cockpit
questioned his decisions. The NTSB that investigates such
matters believed this to be due to the very high status enjoyed
by pilots in Egypt and to the pilot being a former military air
pilot and war hero.
Out of 37 similar
cases investigated, 19 were attributed, at least in part, to a
failure by first officers to question the authority of the
captain.
There also seems
to be a cultural issue here. In some cultures elders are viewed
with great respect. This seems to have been behind the failure
of the flight crew to question the captain of a Korean airliner
who “failed to take a proactive role in questioning decisions
made by the captain.”

|
Psychological
explanations of obedience
Bit of
examination advice
“Outline two
psychological processes that may be involved in obedience to authority.”
An innocuous
enough question that has appeared a whopping three times in the past few
years. This suggests to me that it’s generally badly answered and they
will keep asking it to sort out the thoroughbreds from the also-ran
candidates. I think the problem with the question is that students
don’t get what it’s asking for. Faced with this question do not fear;
simply use two of the following explanations!
Legitimate
authority
Society gives power or authority to certain
people that they are able to exercise over others. Obvious examples
include the police. Many examples are situation specific, for examples
teachers (supposedly) have authority in schools, traffic wardens in
parking areas, doctors over their patients etc. Hofling (1966) and
Bickman (1974) are examples of this. Respect for authority, like this,
clearly has its advantages in allowing for the smooth running of a
society, and its rules are hammered home in all of us from a very early
age. The danger comes when we blindly obey such figures and as a result
behave in an immoral way as a result. This would help to explain some
of the differences found in levels of obedience between different
countries. Some countries such as Australia have a history of
questioning authority whereas countries like Germany teach their
children from an early age to respect authority.
Agentic shift
Milgram believed that we operate on two
levels:
1.
As autonomous individuals,
conscientious and aware of the consequences of our behaviour.
2.
As agentic individuals
seeing ourselves as the puppets of others and no longer responsible for
our actions.
Normally we behave
as autonomous, but under certain circumstances we undergo agentic
shift and move to the agentic level. They are then responsible only
to the person giving the orders and their responsibility to others
disappears. He believed this explained the behaviour of participants in
his own studies, with the experimenter being in charge during the
agentic state. It would also explain the behaviour of people like
Eichmann who could switch from ordinary, dull uninspired etc., to
mastermind of the final solution.
Milgram believed
this shift was possible because we are taught at an early age to obey
without question. Once in the agentic state, binding factors
keep us there:
1.
Fear of being rude and for
example spoiling someone’s experiment.
2.
Fear of increasing our levels
of anxiety by disobeying.
But: In Milgram’s
lab experiment there was 30 minutes or so of obedience in response to
constant badgering by the man in the white lab coat. Compare this to
the real life situation of the Nazis who obeyed for many years often
without any direct manipulation. As Goldhagen (1996) points out in his
book ‘Hitler’s willing executioners’, it wasn’t simply blind obedience
that led to the holocaust. The Germans had been taught a deep hatred of
the Jews. Many were killed in voluntary executions where obedience was
not to blame and often ordinary Germans would be cruel to the Jews in
everyday situations.
Others have argued
that Milgram simply does not provide a situational explanation of
obedience. Simply saying that Germans were obeying orders is
distressing to victims and their families. It also removes blames from
the perpetrators.
Other factors that
may lead to obedience:
Graduated
commitment
Used by sales people
the World over and usually referred to as foot in the door. Get people
to make a small commitment, i.e. buy a small item or give a small
electric shock, and then build up to bigger, expensive items or ‘fatal’
shocks. Once we’ve agreed to a small concession, then in principle it
becomes more difficult to refuse a larger one.
 |
Buffers
Acts to
protect person from the consequences of their behaviour.
In Milgram’s study putting the ‘teacher’ and the
‘learner’ in different rooms so there was no eye contact and the
consequences were distant.
Dropping bombs from 5 miles up is easier than shooting
someone face to face! The
airmen who dropped the first atomic bomb were not told the
nature of the mission. On
seeing the mushroom cloud they reported ‘conditions novel.’
Did you know
the pilot named his Boeing super fortress Enola Gay after his
mum? Bet she was pleased!
|
The section below
is more for information than use in an examination but you may find it
interesting. If anyone wants further information ask me for details.
Authoritarian
personality (Adorno et al 1954)
Adorno’s ideas stemmed from the treatment of Jews in Nazi Germany and
his work was aimed at discovering a link between ‘collective ideologies’
such as those proposed by the Nazis and the personalities of
individuals.
Adorno believed that adult personality and attitudes stemmed from
childhood influences, particularly the actions of their parents. Harsh
and disciplinarian parents would result in children displacing their
anger onto others, likely targets being those seen as being weaker and
unable to fight back.
Prejudice as
conformity
The southern states and ‘Bible-belt’ of the USA are notoriously more
racist than the northern states, certainly in terms of their actions
(discriminatory behaviour). However, when tested for authoritarian
personality (Pettigrew 1959), southerners were no more authoritarian
than their northern cousins. Additionally, the southern prejudice
seemed to be limited to Blacks with other groups such as Jews being no
more discriminated against in the south as they were in the north. This
led some researchers to view racism as a form of conformity. Once the
prejudice had begun (in this case historically from slavery) it is
maintained by others conforming to the beliefs of others.
Remaining
Independent
In both
conformity and obedience studies many participants remain independent.
In Milgram’s experiment 65% obeyed, meaning that 35% did not, and in
Asch’s study on conformity participants remained independent on 68% of
trials. 13 out of the 50 that took part in the original study failed to
conform once!
Factors affecting
independence
1 Situational
Seeing others
behaving independently
If we see others behaving independently
then we are more likely to do the same. Asch’s conformity rate of 32%
fell to 5% if one of the stooges gave the correct answer on all trials.
Milgram’s obedience rate of 65% fell to
10% when two stooges acted as additional teachers and were prepared to
disobey.
Environment
When Milgram moved his study to a less
prestigious setting, rates of obedience fell (i.e. rate of independence
increased).
2. Individual
differences
a. Social
desirability scale (Crowne & Marlow
1964)
Stang (1972) used this to show that
those who do not seek the
approval of others are more likely to remain independent. This is like
normative social influence in reverse.
b. Personality
differences.
When Cruchfield carried out his
conformity experiment he administered a questionnaire and found the
following personality types were most likely to conform:
‘Intellectually less effective,’
Having less mature social
relationships,
Lower self esteem
Less leadership ability.
Others, however, have found little
evidence for a consistent personality type. Burger found that those who
scored high on personal control were less likely to conform to what
others thought was a funny cartoon.
3. Sex
differences
Milgram found no sex differences in
obedience, but Kilham & Mann in an Aussie replication of the Milgram
procedure using female students found 90% independence (i.e. only 10%
obeyed).
4. Cultural
differences
Berry (1966) found that Eskimos are far
more independent than other native groups, for example the Temmi of
Africa. (See later notes on socialisation for reasons).
Not Conforming
Reasons for those remaining independent
in Asch’s study:
Confidence based
(related more to informational social influence)
The more certain we are, or the more
expert we are in a particular area the more likely we are to stick to
our guns and not conform to
group pressure. There may be areas were you feel yourself to be
particularly expert. Examples are men who feel comfortable naming tools
being prepared not to conform when others mis-identify them, and women
having the confidence to do the same with kitchen utensils! (This
really was tested).
In the Asch procedure, having an ally
that agrees with you could be seen as increasing your confidence. As
Asch found, this then significantly reduces conformity. If the ally is
seen as reliable this will reduce conformity even further. Allen &
Levine (1971) got participants wearing glasses with very thick lenses
who faked having serious problems with their eyesight to act as allies.
These were not as effective in reducing conformity in the real
participant.
Normative Social
Influence
This one takes a little bit of thought
but stick with me and perhaps read a few times:
It considers conforming or not to be a
balance between avoiding unnecessary attention and/or embarrassment and
loss of personal integrity. If we conform we avoid the attention but
feel a loss of integrity because we are abandoning what we know to be
right.
If the situation is trivial (as with
the lines study) then little personal integrity is lost, however we do
potentially avoid a lot of embarrassment by disagreeing with everyone
else. So we have little to lose and lots to gain by conforming.
Compare that to a situation where there
is disagreement on a moral, political, religious, football issue etc.,
where perhaps we have strongly held beliefs. In this case our personal
integrity holds more sway. We have more to lose personally by
abandoning our personal position. Therefore in a real life situation we
tend not to conform so readily. Integrity wins over avoiding
embarrassment.
Non conformist
personality
Namil et al (2000) points out that some
people are not bothered by social norms or are simply not aware of what
the social norms may be. Such a person is unlikely to conform to the
pressure of NSI.
|
 |
Anti-conformity
(Not the same as
non-conformity)
The anti-conformist will
deliberately go out of
their way to not conform. This could be due to deeply held
personal beliefs or perhaps just wanting to be seen as
different. For example people that insist on sticking with
their old black and white televisions rather than update to
colour. The punk movement of the late 1970s was
anti-conformist. Large groups of people ignored standard dress
codes and traditional musical tastes and decided instead to all
conform with one another, rather than wit everyone else in
society. The grunge movement of the late 1990s was similar |
|
Punks
were anti-conformist but liked to conform with one another! |
Not obeying
35% of
Milgram’s participants refused to obey. Possible reasons for this:
Responsibility.
One of Milgram’s participants refused because she’d lived in Nazi
Germany and had seen enough pain inflicted in her lifetime. Milgram
believed past memories had ‘woken’ her from her agentic state.
Education.
Gamson et al (1982) were conducting a research study when one of the
participants became suspicious of the procedure and persuaded others to
withdraw. The participant had read about Milgram's research and
questioned the legitimacy of the experimenters. The person made use of
their education.
Morality.
Lawrence Kohlberg outlined a number of stages of moral reasoning that we
progress through. He found that people who have reached the higher
levels are more likely to disobey unreasonable demands and question
authority when it appears unjust.
Disobedient model.
Watching others disobey reminds us that we are able to do the same! For
example the variation on Milgram were stooges refuse to obey.
Knowledge of
authority. For example the one nurse out of 22 in Hofling’s study
that knew the rules and refused to obey instructions to administer the
drug.
|
Mai Lai massacre (background interest)
Mai Lai is a hamlet in the Son My district
of Quang Ngai Province of the then South Vietnam Republic. On
March 16, 1968, Captain Ernest Medina ordered ‘Charlie Company’
into the Mai Lai area. The exact wording of those orders was to
become a major bone of contention in subsequent investigations
and court hearings.
Like a lot of the American forces in Vietnam
in 1968, Charlie Company was in a demoralized state. It had
suffered casualties by sniper fire, machine-gun fire, mines and
other forms of attack.
When Charlie Company entered Mai Lai they
encountered no resistance from Viet Cong Soldiers, yet three
hours later there were over 500 civilian Vietnamese, men, women
and children dead. Lieutenant William Calley, for whatever
reason, ordered his men to kill, burn and destroy everything in
the village. By late evening the American Army Headquarters was
claiming a victory, with 128 Viet Cong and some civilians
killed. It was to take over a year and numerous investigations
before the full horror of Mai Lai was to emerge into the public
domain.
In 1971 Calley was convicted of premeditated
murder and sentenced to life in prison. A few days later he was
released on the orders of President Nixon and eventually served
just over four months of the sentence.
|
Milgram’s
had his say, so let’s consider what his school chum Zimbardo has to say
on the matter:
Social Heroism
A
good one to use since it’s a very new idea, and from an old favourite
too! Phillip Zimbardo, who is still doing the rounds, touring
Universities around the World and giving talks on his work. In 2007
Zimbardo published a controversial book entitled “The Lucifer Effect.”
Much of the book focuses on people’s blind obedience to unjust
authority, however, in the final chapter Zimbardo turns his attention to
the good that some people do. In chapter 16 he considers what he calls
ordinary people who decide to take a stance against blind obedience. He
believes these people are not superheroes, rather ordinary people who
are prepared to make sacrifices for the good of society or in defence of
deeply held views or ideals.
Hannah Arendt (see earlier notes) referred to ‘the banality of evil’
when describing Adolf Eichmann, following his trial for crimes against
humanity. Zimbardo adapts this and talks of the ‘banality of heroism’
pointing out that these so-called heroes usually see nothing unusual
about their actions, rather viewing them as expected or what anyone else
would do in a similar situation.
Zimbardo believes good and evil are not characteristics that are
inherent within our make up. Good is no more a trait that is IN us any
more than evil. Just as Zimbardo believed the prison officers in the
Stanford Prison experiment behaved cruelly because of their situation,
he believes good is also a consequence of situational factors. He even
goes as far as to say that cultures should teach heroism, perhaps
encouraging people to visualise or mentally rehearse how they would take
heroic action if and when they were called upon!
Social heroism
can be costly. Going against the grain can result in loss of
credibility, arrest, torture or even death! Extreme? Think of some
examples: Nelson Mandela (36 years in prison on Robin Island), Martin
Luther King (assassinated), Aleksandr Solzhenitsyn (eight years hard
labour in a Siberian prison camp). Lesser known examples include
Michael Bernhardt who refused to take part in the American massacre of
over 500 Vietnamese civilians at Mai Lai and Wesley Autry (below):
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“I did what
anyone would do, and what everyone ought to do.”
Spoken by
Wesley Autry a New York builder after he had rescued a man from
the subway tracks where he had fallen following a seizure. With
75 other people standing by watching, Wesley handed his two sons
to a stranger, jumped onto the tracks and held the man down
between the train tracks as a train ran over them.
The train
stopped at the station pinning them both down. However, he
still had the presence of mind to shout to his children,
reassuring them that he was okay! |
Zimbardo believes we possess an heroic imagination and that certain
situations can stimulate this into action and cause us to behave in a
socially heroic manner.
The influence of individual differences on independent behaviour
Generally Milgram plays down the role of individual differences in
obedience. Much the same as Zimbardo, Milgram believes that it is
situational factors that have the biggest influence on our decision to
obey or to conform. Therefore individual characteristics such as
personality play a relatively minor role.
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Dispositional
and situational
Dispositional
(internal) factors refer to characteristics within us that
influence our behaviour. These include personality, self esteem
and confidence.
Situational
(external) factors refer to environmental factors that influence
our behaviour such as authority figures, physical environment,
luck and weather.
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Locus of
control (Rotter)
Compares the impact of these two variables on our behaviour.
Do we see ourselves as being in control of our own behaviour or do we
believe outcomes are determined more by events?

INTERNAL
LOC
Research suggests that those with a high internal LOC are:
-
Active seekers of
information so not so likely to rely on others for information
-
Achievement
orientated so tend to make better leaders
-
Better able to
resist pressure from others
It is clear from these characteristics that high internal LOCs would be
less likely to obey or conform… i.e. are more likely to remain
independent.
Attribution theory and
the FAE
Related to LOC is attribution theory which seeks to explain how we
attribute a cause to our own or to other people’s behaviour. Do we
attribute behaviour to internal or external factors?
Crucial to attribution theory is the fundamental attribution error (FAE).
This does exactly what it says on the tin. It is a fundamental mistake
we make when attributing a cause to other people’s behaviour.
Is a tendency to place too high an emphasis on
dispositional or personal characteristics and ignore other variables
such as the specific circumstances at the time of the action. This is
particularly true if we don’t know the person.
In
Milgram’s experiment many of you believed that the teachers were
sadistic or nasty for delivering shocks to the genteel Mr Wallace. You
were basing your attribution on dispositional factors rather than on the
situation in which the teacher found themselves (in a prestigious
setting being intimidated by an experimenter in his lab coat). In fact
this precise situation was studied by Bierbrauer (1979) who got
participants to watch video footage of the Milgram procedure.
Participants made exactly the same judgements as many of you.
Back to LOC. As already stated it seems reasonable to assume that those
with an internal LOC will be more likely to remain independent in both
Asch and Milgram type procedures. Indeed Holland (1967) found exactly
this.
Those with external LOC are also more likely to be affected by authority
figures with a high social status whereas those with an internal LOC are
more likely to disobey such figures.
Changing times
Recent research by Twenge et al (2004) found that Americans are becoming
increasingly external LOC. Between 1960 and 2002 students scored
increasingly higher scores on external LOC. The researchers believe
this to be bad! High external LOC is correlated with poor school
achievement, depression and less self control. They believe social
trends such as increased rate of divorce, increased suicide rates and
mental illness could all be related to a population with an increased
external LOC.
Learned helplessness
Seligman (1975) carried out an infamous experiment on dogs and came up
with his theory of learned helplessness. Without going into detail
about the procedure he found that we can learn by past experience that
what we do has little effect. We learn that we are helpless to prevent
events happening. This forms the foundation of the behaviourist
explanation of depression.
Evaluation of
attribution theory
The good:
-
Situational
factors do seem to be responsible for the high levels of conformity
and obedience seen in the Asch and Milgram procedures.
-
FAE does appear to
explain why as onlookers we are shocked by the behaviour of others
in these experiments because we tend to attribute te behaviour to
dispositional factors such as sadistic personality when in fact it
is more a result of the situation people find themselves in.
-
As predicted by
AT, people with internal LOC are more resistant to authority and so
are less likely to obey and conform.
The bad:
-
It doesn’t account
for the behaviour of psychopaths! These would almost certainly give
Mr Wallace the full 450V and require little persuasion. However,
psychopaths are driven by internal factors and seem oblivious to
situational factors such as the setting etc.
-
Choice of internal
and external factors in the above explanations tend to be
selective. For example Milgram assumed that external factors such
as the authority figure were responsible for the obedience. However
it could be external factors that are influencing those that remain
independent too, such as the suffering of others. Similarly those
remaining independent in the Asch procedure could be influenced by
external factors, for example the experimenter telling them that
they need to give the correct answer.
-
Very often it is
difficult to separate out internal and external factors, for example
those relating to addicts. Addiction is seen as an internal drive
(a result of an addictive personality), but in fact the addicts
lives are controlled by external factors, namely the drug etc. that
they crave.
The Ugly:
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 |
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Stan (the man)
Milgram |
Phillip Zimbardo |
Solomon E. Asch |
Implications for Social Change
Traditionally research into social influence has been associated with
social control, particularly the research of Zimbardo, but here we look
at how social change can result from this research.
Already in this topic we have seen examples of social influence being a
force for good: as with Gandhi in India and the Suffragettes in the UK.
It can also be a force of evil, most notably with the Nazis in Germany
but also many atrocities since, such as Mai Lai and the former
Yugoslavia.
The board provide very
little information on what they expect from this section of the topic
and at time of writing, I have been unable to find any sample questions
provided by AQA that might help throw light on what they expect us to
teach. Looking through the half dozen or so text books we have in
school they all seem to differ in their interpretation of the
specification so what follows is very much a hotchpotch from various
sources:
Social change is usually a gradual process but can occur rapidly
following a war or revolution, for example the French and Russian
revolutions brought about dramatic and rapid social changes in the
eighteenth and twentieth centuries respectively.
Promoting social
change
-
“The mutual
support provided by men for each other is the strongest bulwark
against the excesses of authority” Milgram (1974). Asch and Milgram
have shown that social support in the form of allies can
significantly increase independent behaviour.
-
Collectivist
cultures such as Asian and African are more likely to conform than
Western, individualistic societies. As the world becomes a
wealthier place (present credit crunch excepted) it is likely that
the number of individualistic societies will increase. As a result
we would expect to see a decline in world-wide conformity. (Note:
this is the opinion of Eysenck in AS level psychology). This does
not seem to be in accordance with Twenge’s findings that in the USA
(a most individualistic society), external locus of control is on
the increase. External LOC is associated with greater conformity!
-
People are more
likely to conform with a group when that group is perceived as being
of higher status. As a result conformity is more likely in
hierarchical structures such as the military when orders are
delivered from above.
-
Education is vital
in preventing blind obedience. During Milgram’s debrief of
participants many said that they’d learned something useful about
themselves and as a result would be less likely to conform or obey
in future. Gamson reported the case of a participant that refused
to obey in a Milgram-esque experiment since he’d read about the
research of Milgram.
-
Those with higher
self esteem are far more likely to remain independent. It is
unclear whether this is due to self esteem per se or
attributable to the relationship between self esteem and internal
locus of control.
Practical applications:
If we want people to behave in a more socially responsible way and not
blindly conform to unjust authority we need to:
-
Provide people
with social support
-
Foster personal
responsibility (in line with individualistic societies)
-
Avoid hierarchical
organisations
-
Provide education
and encourage free and open thinking
-
Enhance social
esteem
Explaining social change using the Suffragettes as an
example
1. Getting started
In the late nineteenth and early twentieth century few people considered
women should have the right to vote. Even women conformed to the
traditional gender role has it had existed for centuries. However,
during the second decade of the twentieth century a minority of women
began calling for suffrage (the right to vote). At this stage we have a
small group ignoring the pressure to conform. This could be for a
number of reasons that we’ve already seen: It is clear that the women
involved
-
Were low in
authoritarian personality
-
Were non-compliant
personalities
-
Had internal locus
of control.
2. Bringing about
change
Asch and Milgram both found that having an ally significantly increases
independent behaviour. Once the group had become established and gained
publicity they would have acted as a disobedient role model to
other women. Obviously at this point they would still be a minority and
according to Moscovici, minorities are more likely to create
internalisation since their message is examined more closely to see why
it differs from the majority view. Internalisation is a private as well
as public conversion. If you look back at the “calling a blue slide
green” study you’ll also see that Moscovici believed the message of a
minority needs to be consistent and the group need to be committed.
Clearly the suffragettes were consistent and as for committed… Emily
Davison through herself under the horse of the King’s horse Anmer as it
ran in the Derby and died a few days later.
3. Critical mass
There eventually comes a point when the message has so much support that
others begin to conform through normative social influence. The once
minority now hold the majority position and others feel left out.
However, with NSI there can be compliance rather than true conversion.
Those conforming may only do so publicly, privately still maintaining
their original beliefs. Today those airing dissenting views would be
seen as sexist. Public opinion expects us to conform!
4. Enshrined in law
In 1918 Parliament passed the Representation of the People Act giving
some women over the age of 30 the right to vote. Further legislation
has followed since. We now have obedience!
Note: the word suffragette was coined by the Daily Mail (nicknamed the
ha’penny liar) and was initially intended as a term of abuse!
Tajfel’s Minimal Group
Theory
We are all members of groups. Some are obvious if we belong to a
football or netball team or all study at the same school. Other
groupings could depend on social class, gender, religious convictions,
ethnicity, hobbies etc. Once we identify with a certain group,
according to Tajfel we develop an ingroup mentality and see those
outside of our group as different. As a member of CAMRA (campaign for
real ale) we chuckle when punters ask for a pint of Fosters at the bar.
MX-5 drivers often wave to each other as they pass, as VW Beetle drivers
used to do in the 1970s.
Such ingroup/outgroup mentality can develop for the most trivial of
reasons. Below is an experimental example:
In 1967 Henri Tajfel (of Polish origin) carried out a classic series of
experiments on teenage boys in Bristol. The boys were split into two
groups on the basis of whether they preferred the paintings of Klee or
Kandinsky (chosen because it’s such an arbitrary way of splitting
people). Very quickly the boys developed an ingroup and outgroup
mentality with those preferring Klee pulling together and turning
against those that preferred Kandisnky. To illustrate this Tajfel gave
the participants grids of points.
For example:
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8 |
9 |
10 |
11 |
12 |
13 |
14 |
15 |
16 |
17 |
18 |
19 |
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1 |
3 |
5 |
7 |
9 |
11 |
13 |
15 |
17 |
19 |
21 |
23 |
25 |
The top row were points that could be allocated to them (the ingroup)
whereas the bottom row were points that would be awarded to the outgroup.
They were told that points could later be exchanged for cash!
Each time such a grid was presented they had to select a pair of
values. Common sense might suggest that they’d chose the one on the far
right
since this would provide their group with he highest reward (19
points). In fact they tended to choose the one on the far left
since this gave them the greater number of points in RELATION to the
outgroup.
So just to clarify; they deliberately gave themselves lower rewards to
ensure the outgroup suffered!
Although the groups were chosen on very random grounds they very quickly
adopted a distinct ingroup-outgrroup mentality.
Just to emphasise (if not labour the point): the participants were
prepared to give their own group far less reward than was possible if it
meant that the out-group would come off even worse! This despite the
‘minimal’ group situation. The only thing the out-group had done
‘wrong’ was to prefer a different style of painting!
For Tajfel we maintain our social identity by member ship of groups,
which is fine provided our ingroups are well viewed and are seen as high
status.
But what happens if our social groups are not well liked or respected,
for example if our groups are chavs, asylum seekers, Manchester City fan
etc?
In this situation, according to Tajfel we have two choices:
-
Social mobility:
we try to move to groups with a higher social status. The asylum
seeker obtains qualifications and becomes a doctor or lawyer. This
appears to be the preferred rout in the UK.
-
Improve status of
existing group: sometimes the only way forward if mobility is not
possible. This can be achieved in one of two ways:
a.
social
creativity: puts the groups attributes to better use, making them appear
more positive. Chavs could try and popularise shell suits and chunky
jewellery. A better example would be the ‘Black is Beautiful’ campaign
of the 1960s in which newly arrived immigrants from the Carribean
popularised their music and culture in the UK.
b.
Social
competition: the group with the lower social status challenges more
powerful groups head on and seeks to right the perceived injustice. For
example radical feminism that fought for equal rights for female workers
and obviously the Suffragette movement of the early 1920s.
Minority to majority: global warming
Perhaps not a good one to use in an examination though!
In 1979 only one person on the World stage was popularising the idea of
global warming fuelled by human-produced carbon dioxide. Margaret
Thatcher had just been elected Britain’s first woman prime minister and
was trying to gain prominence on the World stage. Sir Crispin Tickell,
UK Ambassador to the UN suggested that she put her degree in chemistry
to good use and make a scientific story a key issue. In the next few
years Maggie brought up the issue of global warming at every European
summit until eventually others began to realise that it could be used to
put pressure on the World’s leading economy in the USA. In domestic
politics global warming was also a winner. Maggie used it to turn the
country away from its dependence on coal (revenge on the miners) and
expensive and unreliable oil from the Middle East. The country could
instead switch to cleaner nuclear power that didn’t result in carbon
emissions.
Today we have a situation where the only way scientific research can get
government funding is to link it to global warming! Any scientist
foolish enough to publish research questioning the theory is ostricised
by the rest of the scientific community and is unlikely to get further
funding.
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