Attribution
of causality
Attribution
theory is an attempt by social psychologists to explain how we try to
explain either our own behaviour or the behaviour of others, i.e. how we
try to attribute a cause to it (hence the title of the topic!). Apart
from being a useful exercise in itself, if we can provide a cause for
someone’s behaviour we are more likely to be able to predict their future
actions, there are other implications for the theory. For example in
Britain the difference between murder (mandatory life sentence) and
manslaughter, is the degree of intention. Also the reasons for a
behaviour or outcome are likely to influence how we feel towards and react
towards a person in that situation, so may effect the amount of sympathy
or help we are willing to provide.
Broadly these
explanations may try to attribute an internal cause to the behaviour, such
as personality or mood and these are referred to as dispositional
attribution or we may consider the person’s situation (environment or
social factors) at the time of the behaviour and this is referred to as
situational attribution.
Historically
there are six main approaches or threads to attribution theory but you
don’t need to know all of them. Here we shall consider four, although two
of these are by the same person; Harold Kelley.
Before
embarking on the four it will be useful to mention the father of
attribution theory Fritz Heider. In 1958 he published "The Naive
Explanations of Human Actions: Explaining by Attributing Intentions" in
which he laid out the basic groundwork for all the theories that
followed. Heider saw the person as a ‘naïve scientist’ trying to make
sense of their own and others’ actions by linking observable behaviours
with unobservable causes. It was Heider who suggested the crucial
distinction between dispositional and situational factors.
One point to
emphasise at the outset. Attribution theory is not attempting to explain
why people behave the way they do, merely seeking to explain how we as an
observer try to make sense out of other people’s, or our own, behaviour.
One other
point before we get started. The first three models, Jones and Davis and
the two Kelleys are not different models as such in that they all agree
with one another. The difference between them is that they use different
amounts of information.
The Specification states:
Theories (e.g. Kelley,
Jones and Davis, Weiner) and research studies relating to the attribution
of causality. Explanations and research studies relating to errors and
biases in the attribution process (e.g. self-serving bias, fundamental
attribution error).
Examination questions to date:
Summer 2004
Outline and evaluate
two theories relating to the attribution of causality. (24
marks)
January 2003
Critically consider
two or more errors and/or biases in the attribution process
(e.g. self-serving bias, fundamental attribution error).
(24 marks)
January 2002
(a) Outline two
theories that explain attribution of causality.
(12 marks)
(b) Assess each of these
theories of attribution of causality in terms of relevant research
evidence.
(12 marks)
It’s difficult to imagine
any questions significantly different from the ones above for this
topic!
1. Correspondent
Inference theory: Jones & Davis (1965)
Only
seeks to explain dispositional attribution
Suppose to you see someone in the street help a little old crinkly grey
across the road. You are likely to assume from their behaviour that they
are kind, caring and unselfish. This would be attributing their behaviour
to dispositional (internal characteristics). These personality
characteristics are stable qualities within that person and are not likely
to change over time.
The
making of this attribution occurs in two stages:
1.
The observer needs to be sure that the behaviour was intentional. This is
done in two ways:
-
The person would know
the effect that their actions would have and
-
The person had the
ability to perform those actions.
Clearly in the case of helping the old lady across a street
these would be obvious.
2.
The observer then attributes disposition as the cause. This is made
easier by analysing:
a. Non-common effects
b. Social desirability of the behaviour
Let
me explain!
The
second one is easier to understand. Jones and Davis believed that the
more socially desirable a behaviour the less likely we are to attribute it
to dispositional factors since such behaviours almost occur
automatically.
Non-common effects is more difficult to explain but put simply the more
similar the possible courses of actions are the more easy it is to draw
conclusions when one is chosen rather than the other since there are fewer
variables to disentangle. Make sense? Probably not at this stage so
let’s try an example. Tyler has been offered two jobs. Both are similar
levels of pay and hours and both in Fleckney. One involves working at an
old folk’s home and the other working in a factory making plastic toys for
corn flakes boxes! He opts for the old folk’s home and we assume from
this that he has a caring side to his personality, a dispositional
attribution. We are able to make this assumption since most of the
variables (pay, hours, location) are common. The only non-common factor
is nature of the job and he has opted for the caring one.
However, imagine if
Tyler’s choice was between the same two jobs but this time
the corn flakes job is in Desborough and involves travelling and the old
folk’s home pays more. This time there are more non-common effects
(variables) so it is difficult to work out which one has tipped the
balance in favour of the caring profession. Was it due to his caring
disposition, or was it due to less inconvenience or more money?
Jones and Davis conclude that attribution is easier the fewer non-common
effects there are.
Other factors that may influence a dispositional attribution:
Social desirability
We
tend to see actions that are socially desirable as expected so read less
into them than socially undesirable actions. Imagine yourself standing
patiently in the ‘ten items or [less]*’ counter in Sainsburys. There are
18 people stood in front of you (well there usually is in the Kettering
branch) and you’re paying little attention to any of them and making few
if any dispositional attributions. Suddenly a grey appears, as if from
nowhere, and jumps half way down the queue. The radar instantly homes in
on this SOCIALLY UNDESIRABLE behaviour and you’re left thinking what a
selfish cow!!! I.e you have made a dispositional attribution, but only on
the person behaving in a socially unacceptable way.
*It should be ten items or fewer… but of course you
already knew that!
Expected behaviours
This
is similar in a way, in that certain behaviours are almost automatic so
little can be read into them such as Blair smiling or politicians kissing
babies during election campaigns. However, there are exceptions to this
rule. A skin-head in Doccos and drain-pipes ignoring the old lady trying
to cross the road would not be ignored as this is in line with our typical
stereotype of the skinhead. This behaviour would be seen as reinforcing
our attitude.
Prior knowledge
If
we knew the grey jumping the queue and knew that this was not typical of
her behaviour we would read less into it and assume that her behaviour was
motivated by situational factors such as a bladder condition or she hadn’t
noticed that the queue extended beyond the second aisle.
Evaluation
Jones & Davis (1967)
Participants were given essays written about the Castro led government of
Cuba. (In case you’re not aware of the situation, Castro was, and still
is, seen as akin to the Devil by most American citizens).
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The participants were
told that the essays had either been written freely so that the
authors had been free to express their own, true opinions, or that the
authors had been told to write either for or against the Castro
regime. The participants were
asked by the researchers to read the essays and try to gauge the
authors’ real attitudes towards Castro.
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 |
It
was found that even with the essays where the authors had been told what
to write, participants still made assumptions about the author’s
attitudes. On the basis of this it was concluded that we do make
dispositional assumptions on the basis of observable behaviours.
Jones & Davis carried out other variations of this including where
participants gave speeches that were pro or anti Castro.
However, intentions are often ignored when making dispositional
attributions. A person who bumps into you with their shopping trolley is
branded ‘a clumsy person’ even though we assume that it wasn’t a
deliberate act. Eiser (1983) believes that unintentional acts cannot be
explained using this model.
There is little evidence to suggest that we are so analytical when trying
to explain a person’s behaviour. Do you find yourself logically analysing
or are you more likely to jump to conclusions about the reasons for a
person’s actions?
Kelley's
Attribution Theories
Although the
Jones and Davis theory is popular it fails to take into account possible
external causes of behaviour, concentrating solely on dispositional
factors. Kelley’s theories try to rectify this.
Covariation model
Kelley
identified three parts of the attribution process;
-
Actor - the person
whose behaviour is trying to be explained
-
Entity - the person or
object that the actors behaviour is focused on
-
Situation -
environmental conditions when the act occurs.
The
covariation model requires that we have a certain amount of knowledge
about the actor, so cannot be used for example to explain the old lady in
the queue.
Let’s start
with an example:

According to
Kelley’s covariation model Chardonnay is seeking three kinds of
information about the situation.
Consensus
Consensus is
the extent to which other people in the same situation would behave in the
same way. In this case the way other supervisors behave.
Consistency
Consistency
is the degree to which the same person behaves the same way at different
times. In this case, is Tequila always unpleasant?
Distinctiveness
Distinctiveness is the extent to which the same person behaves in the same
way in other situations.
Is this is a one off or does the person behave like this
towards others? In this case is Tequila unpleasant towards the other
workers?
Evidence for the model:
Most
quoted is McArthur (1972). McArthur gave people various situations and
asked participants to decide the cause of the events taking place. For
example, “John laughed at the comedian,” or “ Sue is afraid of the
dog.” Taking John as an example there are three basic causes
(attributions) for his behaviour.
-
John is a happy sort of bloke (personal attribution)
-
The comedian is particularly funny (stimulus attribution) or
-
Something peculiar to this situation made John laugh e.g. he had been
drinking (circumstance attribution).
McArthur noticed that participants considered three variables:
-
Do others laugh at the comedian (consensus)
-
Does John always laugh at this comedian (consistency)
-
Does John laugh at other comedians (distinctiveness)
The
researchers manipulated the answers to these questions to see how it would
effect participants conclusions.
So,
hardly rocket science; if its only John that laughs (low consensus) and he
always does so (high consistency) and laughs at other comedians as well
(low distinctiveness), then people tend to assume that John is simply a
happy chappy, that is they make a personal attribution.
Think of the other possible variations and come to likely conclusions that
people will make:
-
Others laughed at this comedian, John always laughs at this comedian,
but doesn’t laugh at others.
-
Only John laughed, he hasn’t laughed at this comedian in the past, and
he tends not to laugh at other comedians.
Evaluation
This
clearly has advantages over the previous model in that it covers three
possible . attributions: person, stimulus and circumstance.
However, do we really carry out the extensive and time consuming analysis
that Kelley seems to suggest? Very often we seem to come to snap
decisions, for example we assume that positive outcomes do arise from
personal characteristics, so achieving high grades is due to the person’s
hard work or intelligence. It seems therefore that we are miserly in our
attribution process and often do not consider all the variables provided.
McArthur believes that the three types of information are not all used
equally and that in fact we use consistency most, then distinctiveness and
finally consensus least.
Slugoski & Hilton (2000) offer a simplified version of the theory. They
use the same three types of information but as follows:
-
With low consensus information it is the person
that is abnormal (unusual shall we say), e.g. if only John laughs then
it tells us something about him.
-
With low consistency information we can assume
that the circumstances are unusual, for example John was drunk or was
trying to impress his date.
-
With high distinctiveness information it is the
stimulus that is unusual, in this case, the comedian must have been
particularly funny.
This
simplified version helps to explain the fact that we are able to make
faster decisions and do not use all the information provided. We pick out
one aspect only and make a decision based upon this.
Having said that there are occasions when we do carry out more in-depth
analyses, particularly when things go drastically wrong or when events
take us by surprise. In these situations it may be useful to expend the
extra effort to avoid similar situations arising in the future.
Research into the area is very artificial. Sitting people down and asking
them under lab conditions to come up with reasons for a particular
behaviour doesn’t mean that we use the same process in every day life.
Finally, when people are asked to come to a decision about a situation and
are allowed any information they need they tend to ask for personality
characteristics. They do not ask for information on consistency,
consensus and distinctiveness (Alloy & Tabachnik).
Kelley’s Causal
schemata or configuration model
The
previous theory requires that we know the person involved. Obviously
there are many occasions when we may want to understand the motivation
behind the behaviour of a complete stranger. Here, according to Kelley we
make use of everyone’s favourite constructs; schemas or if you prefer,
that dreadful word, schemata!
Causal schemata are a set of ideas or internal mental representations that
allow us to explain the possible causes of a particular outcome. As with
all schemata these are developed over time and are altered in the light of
new experiences. Kelley suggested two different causal schemata:
Multiple sufficient causes schemata
Any
particular behaviour or outcome may have any of a whole host of possible
causes, any one of which would be sufficient in its own right to explain
the outcome. Back to an old favourite by way of an example; George Bush’s
decision to invade Iraq. Was this because he thought they had WMD
(weapons of mass destruction) and posed a 45 minute threat to the Western
World, because he erroneously thought they had links with Al Quaeda,
because out of his love for the Iraqi people he wanted to free them from a
murderous dictator, because he wanted a strategic base in the middle east
or because most of his friends and financial backers are involved in the
oil industry and Iraq just happens to have the second biggest oil reserve
in the World? Difficult one I know, but any one of those reasons would
in its own right be sufficient reason.
Multiple necessary causes
Applies in situations where a whole host of factors may be necessary to
explain a particular outcome. In order for Kelly Holmes to have won two
golds in Athens
we assume that she must be very fit, put in the necessary training, eaten
the right foods, avoided injury in the build up, worn the right shoes
etc. Any one of these missing would have almost certainly meant
failure. So in this case some behaviours or outcomes are dependent upon a
whole host of causes.


The
augmentation principle comes into play when there are causes that
seem to make an outcome less likely but the outcome still occurs. For
example if Kelly Holmes had won her golds despite overcoming a life
threatening illness a year earlier we would place even greater emphasis on
her personal qualities.
Weiner’s three
dimensional model
Weiner’s model was designed to explain the attributions people make about
the causes of their own behaviour, particularly their successes and
failures, however, it can be used to explain the causes of other people’s
behaviour too.
As
we shall see, the model has a cognitive element to it, and has
similarities to Abramson’s model of the distorted thinking experienced by
depressed patients. Unlike the other models it also ties in nicely with
theories of motivation and has been used in forms of therapy such as
marriage guidance.
As
the name suggests Weiner believed there are three dimensions of
attribution:
Locus (Internal/External)
Refers to the extent that the cause of an outcome is due to internal
factors such as effort and personality and the extent to which the causes
are external such as luck. The easiest example would be to consider
failing your psychology module 4. Would you blame yourself because you
didn’t put in the necessary work or you assume you’re not bright enough
(internal) or me because I hadn’t covered all the topics (external)?
Stable/Unstable
Refers to how consistent these causes are going to be. If you assume that
this situation will continue and you will always fail, perhaps because you
are not bright enough, then this will be seen as a stable cause. On the
other hand, having a bad attack of hay-fever on the morning of the paper
will be seen as a one off (unstable) cause.
Controllable/Uncontrollable
As
the names suggest, refers to how much control you have over these causes.
Not being bright enough is a cause out of your control, whereas not
putting the necessary work could easily be rectified next time.
Motivation and blame
A
teacher example this time. Examination success is due to our teaching,
examination failure is due to lack of preparation and effort by you! For
you, it will obviously be the other way round. We all try to interpret
situations to make ourselves look as good and as blame-free as possible.
The
attribution a person makes is also going to have consequences for future
behaviour. This time consider success in an examination. If the person
emerges believing this to be due to internal, stable, controllable
factors, i.e. they worked hard (internal and under their control) and
typical of the effort they usually put in (stable), then this is going to
be highly motivating for future examination preparation. On the other
hand if they view their success as due to external, unstable,
uncontrollable factors, i.e. it was a fluke, beyond their control and not
likely to happen again then this will not motivate since they will assume
there is nothing that can be done to improve future performance.
Evaluation
There is ample research support for the theory, but as with previous
models, most of this is lab based so lacking in ecological validity.
There have been practical applications of the model, for example exploring
the ways in which married couples see the flaws in their partners. This
can then be rectified for example through the use of cognitive therapies
during marriage counselling.
Dweck (1975) used the model to teach people to exert greater self control
(internal dimension) in overcoming feelings of failure. He retrained 12
children who were having problems with the experience of failure. One
group were only given positive feedback whereas the other were told to try
harder and work faster. The second group showed much greater persistence
and crucially attributed their failings to lack of effort, whereas the
first group where more likely to give in when they experienced failure
blaming their inability to succeed on lack of ability.
As
we shall see in later topics (depression in module 5) this model also has
applications in our understanding and treatment of depression. People
suffering from depression are far more likely to attribute failure to
internal characteristics and success to external (such as circumstances or
luck).
There does appear to be broad cross-cultural support for the theory,
although one exception is on the Indian sub-continent where a more
fatalistic approach is adopted with participants here being more likely to
adopt external, unstable and uncontrollable attributions. Schuster et al
(1989) gave participants from various Asian and European countries
descriptions of a person that had failed to get a job. Participants had
to explain the possible reasons for this in terms of Weiner’s three
dimensions (locus, controllability, stability) and also in terms of its
universality (does this failing influence other areas too). Possible
explanations could therefore include, ability, mood, luck, interest,
effort etc. In fact the researchers found overall cross-cultural support
for Weiner’s model. The only exception, as stated above, being the
Indians.
One
final criticism is that, as with all attribution theories, there are
variations between individuals in how the three dimensions are applied and
many doubt that we go to all this trouble attributing behaviour in such a
logical and clinical manner by a close analysis of these three
dimensions.
Weiner’s three dimensions:
 |
 |
 |
| Where is the
locus(t)? Sorry! |
Is it
stable? |
How much
control? |
Biases in the
attribution process
When trying
to explain behaviour we may have biases for one particular cause rather
than another, for example we may favour situational causes over
dispositional etc. A bias is basically a prejudice that produces
mistakes. Biases seem to arise from our assumption that simple
explanations are to be preferred to more complex ones, so rather than use
all the information available we select either just the dispositional or
just the situational. Putting it another way we act as “cognitive
misers.” We shall consider three such biases:
1. The
fundamental attribution error (FAE)
Is a tendency
to place too high an emphasis on dispositional or personal characteristics
and ignore other variables such as the specific circumstances at the time
of the action. We have already seen an example of this in the Jones &
Davis study (1967) in which participants judged a person’s true feelings
about Fidel Castro from an essay they had written even though they had
been told that the author had been told to write their comments.
Napolitan &
Goethals (1979) is a classic experiment here. Participants were asked to
talk to a woman who behaved in a cold, aloof and critical manner. Before
talking to her, participants were told either that the woman was like this
naturally, or they were told that she had been asked to behave in this
way. However, afterwards when they were asked about what the person was
really like they ignored previous information and believed that she really
was cold and critical. They repeated the procedure with other
participants using a woman that was friendly and kind and found just the
same. Situational factors were only considered when the participants had
the opportunity to chat to the woman a second time and see her behaving
differently.

You should
all be familiar with the FAE from last year since many of you believed
that teachers in Milgram’s experiments were sadistic or nasty for
delivering shocks to the genteel Mr Wallace. You were basing your
attribution on dispositional factors rather than on the situation in which
the teacher found themselves (in a prestigious setting being intimidated
by an experimenter in his lab coat). In fact this precise situation was
studied by Bierbrauer (1979) who got participants to watch video footage
of the Milgram procedure. Participants made exactly the same judgements
as many of you.

Ross et al
(1977) randomly allocated participants in a quiz. Some became questioners
(and had to devise their own questions), some answered the questions
(contestants) and others watched. Afterwards both the contestants and the
observers rated the questioners as more knowledgeable, ignoring the
obvious situational variable that they had clearly asked questions about
topics they knew lots about! Ross (1975) believes that this approach
gives us a greater sense of predictability and control over our
environment and over time we have probably learned that it is an efficient
and generally accurate method of generating first impressions.

There is some evidence that once a dispositional error has been made that
it is difficult to change. Ross et al (1974) told female students that
either they had done well or badly on a problem-solving task. They were
then informed that the feedback that they had been given was not
necessarily correct and that the scores were false. The students were then
asked to rate how well they thought they had done on the task and if they
were to retake the test, to predict how well they think that they would
do. Ross et al found that those students who were originally told that
they had done well rated their ability higher and also predicted that they
would do well if they took the task again. In other words the students
made dispositional attributions on the initial feedback even though they
knew that it was not correct.
However FAE
doesn’t appear to be universal and seems more prevalent in Western
culture. This should come as no surprise given the more individualistic
outlook of Westerners. We tend to assume that people are responsible for
their behaviour whereas Eastern and African culture with a greater
emphasis on the family and Society is more likely to consider the person’s
situation and the pressures on them at the time of the behaviour.
Walster
(1966) found that we are more likely to make a dispositional attribution
if the consequences of the behaviour are more serious. Participants were
told that a man had parked his car at the top of a hill and it had rolled
backwards. Those told that the car had caused injury to a small child
thought the man was more guilty than those told that the car simply
collided with another car, although of course, the man’s actions were the
same in both cases.
One final
point, which I suppose is valid for all of these biases. Harvey et al
(1981) point out that before we start talking of errors in the attribution
process it would be first useful to know what the correct attribution
would be!
2. The
actor-observer effect
When
explaining our own behaviour (the actors) we tend to explain it in terms
of things going on around us at the time, that is we use situational
attributions, whereas, as we’ve already seen, when explaining another
person’s behaviour we tend to use dispositional explanations (we make the
FAE). There are a number of possible reasons for this:
We see
ourselves as complex and unpredictable and certainly object to attempts to
categorise us. As a result we like to see our own behaviour as flexible
and adapting to our circumstances. On the other hand we feel happier
being able to predict the behaviour of others so we look for more straight
forward and unchanging explanations of their behaviour based on the more
constant characteristics of personality and disposition.
We know
ourselves better than we know others so can take into consideration the
ways we have behaved in similar situations in the past and how our own
behaviour has changed according to circumstances. Unless we know the
observed person very well we won’t have this past experience to base our
decision on so assume the person is always that way (dispositional).
Considers
perceptions. From our own perspective we see the world around us (our
situation) so focus on this. We are not in our own field of vision (well
only bits are). However, when we look at others we can see all of them
and they become the most interesting bit of our view so we tend to focus
on them rather than on their surroundings!Research evidence.
Nisbett et al (1973) asked people to say what
1.
They liked
about their girlfriend and
2.
Their best
friend liked about their girlfriend
When
describing what they liked about their own ‘lady’ they used twice as many
situational attributions than situational ones. When describing what
their best friend liked they used as many dispositional as situational.
Note: for the purpose of this research dispositional was determined by
judging from the actor’s point of view, for example ‘He likes women
that look like Kylie Minogue’, whereas situational was judged when
comments referred to the ‘entity’ being described (nb: ‘entity’ is the
researchers’ term for the girlfriend not mine), for example “She has
good taste in music.”
In a similar study by the
same team participants were asked to give reasons for their own and a
friend’s choice of college course. Again, when explaining their own they
chose situational variables whereas they tended to choose dispositional
for their friend’s choice.
Storms (1973)
Two actors have a
conversation. One observer is paired with each actor, and positioned so
they see what their respective actors see. Afterward, observers make the
same attributions of causal influence as their paired actor.


Put more
simply, when they see the video of their own performance they are likely
to make the same attributions as a person watching their behaviour than a
person creating their behaviour (i.e. more dispositional than
situational).
These actor-observer differences do have implications however. If people
assume their behaviour is determined by situational variables then it
seems natural that they will assume others will behave similarly in those
situations. As a result personal behaviour is then perceived as the norm
which may explain why people tend to underestimate their own abnormalities
such as in pathological conditions such as schizophrenia and depression.
Ross et al (1977) found that students overestimate the ‘commonness’ of
their own behaviour, believing that other students will think and behave
like themselves on more occasions than is really the case.
3. The self serving bias
An
even easier one to get your head round!
As I
said earlier, ask a student how they managed to achieve a grade A in their
module 4 and they’ll happily take the credit, cos it was entirely due to
hard work, time management, preparation and an alcohol free diet in the
build up to exam day. Ask them why they got an unclassified and its more
likely due to bad teaching, horrible exam, a bad cold the night before
etc. We all do it!
What
you should notice straight away however, is how this differs from the last
bias. Here we have people making dispositional attributions about their
own behaviour, BUT only when that behaviour is favourable.
There is so much evidence for this theory (experimental and anecdotal)
that it is far too much to cover. Here’s a few:
Johnson et al (1964) got participants (students) to teach maths to a group
of children who were then tested. However, the tests were rigged. The
teachers of the boys who had done well tended to attribute this to their
own good teaching, whereas the teachers of the children that performed
poorly tended to blame lack of motivation in the children.
Lau
& Russell: American footballers claim credit for victories (determination,
motivation etc), but attribute defeats to bad luck, poor refereeing
decisions etc. Watch any post match interview with any
football manager on a Saturday afternoon!
Kingdom: Politicians attribute election victories to personal qualities
such as honesty, trust (laughable though this may seem) and election
defeats to national trends, protest votes, tactical voting and the like.
Possible explanations for the SSB
1. Self esteem/motivational
Attributing success to personal qualities is good for building self esteem
whereas attributing failure to external factors helps to preserve self
esteem. This has the knock on advantage of motivating us to continue even
when things are not going our way. If you see your failing in an exam to
external factors then you are more likely to persevere knowing that with
additional effort you’ll be able to tackle the problem next time.
2. Intentions/cognitive
Generally when we carry out a task we intend to succeed, otherwise there
would be little point in doing it. Generally, expected success is
attributed to internal factors whereas unintended or unsuccessful outcomes
are attributed to external factors.
Pennington et al (1999) make the point that you have probably noticed
yourself; these two explanations are similar and practically impossible to
separate out!
Note: When we look at depression in module 5, we’ll see an example of
this in reverse. Abramson (1978) noticed the tendency of some depressed
patients to attribute success to external factors and failure to
internal. Abramson’s theory stemmed from Seligman’s research into learned
helplessness and together they have been used to develop various
successful therapies for the treatment of some depressed patients.
On
the subject of football managers, as I was, another favourite ploy before
big games is to use the ‘self-handicapping bias.’ This is merely an
extension of the self serving bias and is often referred to by football
pundits as ‘using a bit of psychology.’ As you’ve probably noticed in
the week before a game managers might say that their key striker has a
‘groin injury’ or the goalie is ‘in doubt’ etc. Then after the event, any
failure can be attributed to problems in the build up, i.e. to situational
factors.


Social perception
Introduction
When
used in everyday life the word ‘perception’ is often confused with the
word ‘sensation.’ However, here and in psychology generally, the word
perception means a combination of sensing and interpreting. It is not
just the act of gathering information through the senses it is using the
mind to make sense out of this incoming data. Social perception therefore
looks at the way that we interpret or make sense of our social world.
Fiske (2004) sums it up nicely:
‘[We] search the social horizon unaware that [we] are using mental
binoculars and that things are much further away than they appear. All
our experience is actually mediated or filtered through a psychological
lens, our perceiving apparatus. Although we experience the World as if we
take in a literal, unaltered copy, each person passes reality through a
different lens.’
The
thinkers and more aware of you may notice ideas here similar to those we
encountered in memory, particularly that idea of reconstructive memory.
Memory of course is a cognitive topic. The present topic is considered to
be ‘social cognition’, but some of the ideas to be presented, such as
schema theory are overtly cognitive which has led some psychologists to
claim that aspects of social psychology are becoming too dominated by
cognitive thinking.
Impression
formation
This
is one of the oldest areas within social psychology and dominated the area
between the 1950s and 1970s. Research at this time centred on central and
peripheral traits, schemas and stereotypes, so we will be paying a visit
to some old friends along the way and may call in for tea and biscuits.
Central traits
Solomon Asch (he of the lines) believed that some characteristics are more
important than others in helping us to make decisions about people and he
referred to these as ‘central traits.’
Asch
gave his participants the following adjectives to describe a person:
Practical, determined, skilful, industrious, warm,
intelligent and cautious.
Afterwards the participants were given a list of 18 other adjectives to
choose from. These were paired in opposites and the participants had to
choose which of the pair would best fit that person, for example:
generous/mean, happy/sad, popular/unpopular etc.
Given the list above participants would typically choose the more positive
adjectives such as generous and happy etc.
However, when Asch gave participants the following list:
Practical, determined, skilful, industrious,
cold, intelligent and cautious.
Participants now tended to choose the more negative adjectives such as
mean, sad and unpopular.
Warm
and cold therefore are classed as central traits since they seem to colour
the rest of our perception of a person. When Asch substituted other words
such as ‘blunt’ or ‘polite’ into the descriptions these did not have this
effect and he referred to these as peripheral traits.
Clearly this experiment lacks ecological validity. We are expected to
draw conclusions about a person based on a list of words and totally out
of any sort of social context.
Kelley (1950)
attempted a more valid approach which involved fibbing to his students.
Procedure
The
students were told that their usual lecturer would be away that day and
they were going to get someone instead and they would be expected to
assess him at the end of the lesson. They were then read a
description/biography of the teacher. The two descriptions were the same
except, you’ve guessed it, one of them used the phrase ‘rather warm’
whereas the other described him as ‘rather cold.’
The
students were then introduced to their new teacher and allowed to chat to
him for 20 minutes during which time they were observed.
After the chat they were asked to rate the teacher on a 15 traits, such as
his knowledge of the subject and his personality.
Findings
Those told he was warm typically rated him more favourably on all
characteristics including his knowledge than those told he was cold.
When
allowed to chat with him 56% of those told he was warm had taken part in
the discussion compared to only 32% of those students who were told he was
cold.
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Halo effect
This is the term applied when a person has one, perhaps outstanding,
favourable characteristic such as ‘warm’ and we therefore assume that
all of their characteristics are favourable. The halo effect also
applies to physical characteristics such as attractiveness and
appearance
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According to Asch, central traits act to organise other traits whereas
peripheral traits do not. Later we will attempt to explain peripheral and
central traits using two theories:
-
Schema theory
-
Implicit Personality theory
More
on these later. We shall also be using the same two theories to explain
the primacy-recency effect.
Primacy and recency
Familiar phrase, same meaning but different context:
Asch
(1946)
Take
the word list:
Intelligent, industrious, impulsive, critical, stubborn,
envious
When
words were presented in this order, participants believed the person being
described to be ‘an able person with some shortcomings.’
However, when the word order was reversed:
Envious, stubborn, critical, impulsive, industrious,
intelligent
(same words but now starting with the more negative and getting better)
The
person is now judged as ‘a problem whose abilities are hampered by serious
difficulties.’
So
same words, different order create a very different impression with the
words that appear first seeming to have greatest effect (primacy effect).
Clearly as with the Asch study for central and peripheral traits there are
major issues here concerning ecological validity. *Abraham Luchins
(1957) repeated the procedure but in a more realistic way:
Jim left the
house to get some stationery. He walked out into the sun-filled street
with two of his friends, basking in the sun as he walked. Jim entered the
stationery store, which was full of people. Jim talked with an
acquaintance while he waited to catch the clerk's eye. On his way out, he
stopped to chat with a school friend who was just coming into the store.
Leaving the store, he walked toward the school. On his way he met the girl
to whom he had been introduced the night before. They talked for a short
while, and then Jim left for school. After school Jim left the classroom
alone. Leaving the school, he started on his long walk home. The street
was brilliantly filled with sunshine. Jim walked down the street on the
shady side. Coming down the street toward him, he saw the pretty girl whom
he had met on the previous evening. Jim crossed the street and entered a
candy store. The store was crowded with students, and he noticed a few
familiar faces. Jim waited quietly until he caught the counterman's eye
and then gave his order. Taking his drink, he sat down at a side table.
When he had finished his drink he went home.
What impression do you have of Jim?
If you think of him as friendly, you agree with 78 percent of
people who read this description.
But if you examine the description closely you’ll find it’s
composed of two very different portraits. Up to the sentence that begins
"After school, Jim left...," Jim is portrayed as fairly friendly. After
that point, however, a nearly identical set of situations shows him to be
much more of a loner. Whereas 95 percent of the people who are shown only
the first half of the description rate Jim as friendly, only 3 percent of
the people who are shown only the second half do so. Thus, in the combined
description that you read, Jim's friendliness dominates the overall
impression. But when individuals read the same description with the
unfriendly half of the paragraph appearing first, only 18 percent rate Jim
as friendly. In general, the first
information we receive has
the greater impact on our overall impressions, i.e. primacy effect.
*I
only mention his Christian name since with Solomon Asch we seem to be
getting a bit of a biblical theme going! Abraham sometimes worked with
his wife Edith Luchins.
Evaluation
Clearly Asch’s methods are very artificial so lack ecological validity.
They are also prone to demand characteristics. Imagine someone
coming up to you in the street and giving you a list of adjectives and
asking you to decide on that person’s personality. Chances are you’ll
want more information to go on, but in both the Asch and Luchins studies
none of the participants complained of not having enough information
suggesting they were trying to please the experimenters.
In
Asch’s ‘warm’ ‘cold’ experiment it could be that these two words stood out
because they are different to the others. Rosenberg et al (1968) believe
we have two dimensions for judging people; social and intellectual.
Clearly words such as ‘skilful’ ‘industrious’ and ‘intelligent’ seem to
fall into the latter with ‘warm’ falling into the former. In the follow
up list all the adjectives also fall into the social so perhaps it’s not
surprising that our choice from these is affected most by altering the
only social adjective in the initial list! Hope that makes sense. Ask if
you need clarification.
Adding ecological validity
Jones et al (1968) participants watched a student attempting to solve a
series of 30 difficult multiple choice tasks and they then had to assess
his intelligence. In fact the student was a stooge (this is social
psychology) who deliberately either did better on the first half or on the
second.
In
fact the researchers predicted that those seeing him perform better on the
second half would assume him to be more intelligent since it would suggest
he was learning from his mistakes on the first half. In fact they
discovered a very noticeable primacy effect. The student always got 15
out of 30. However, those seeing him perform better on the second half
judged that he got an average of 12.5 compared to 20.6 (on average) if he
performed better at the start!
Various explanation shave been put forward.
-
Asch himself believed that the first set of information affects the
meaning or our understanding of later information. If later information
seems to contradict earlier we alter the meaning of later information to
fit it in. Want an example; of course you do! Zebrowitz 1990 told
participants that a person was ‘frank’ and ‘courageous’ but later told
he was also ‘indecisive.’ Instead of taking this indecision as a
negative such as assuming the person to be ‘wish-washy’ they turn it
into a positive and decide that he is ‘open-minded.’ Later information
is interpreted in the light of earlier information.
-
Anderson believes that when we’re forming an impression we pay attention
to what comes first and just ignore later information.
There do appear to be exceptions or conditions applied to the primacy
effect:
- A
negative first impression seems to be more difficult to change than a
positive one, perhaps because it carries more weight. In terms of Jones
& Davis, we are more confident in attributing a cause in the case of
socially undesirable behaviour… Cantona and all that.
-
Luchins found that the primacy effect has a more powerful influence when
we are judging strangers but the recency effect can be powerful with
friends and family. Although a friendship may be well established if we
find out something later about someone this can alter our whole
perception of that person.
Implicit
Personality Theory (ITP)
Bruner & Taguiri (1954) used Implicit Personality Theory to explain many
aspects of social perception. Cardwell (2003) in his A to Z of Psychology
describes IPT as ‘a set of assumptions based on our own perceptions about
which personality characteristics are associated with which others.’ For
example we are told that a person is ambitious we tend to assume that they
are also hard working. Extrovert may be associated with friendly and
approachable, artistic with unconventional and radical and so on.
Clearly this is could be used to explain the central and peripheral
characteristics reported by Asch.
Cardwell goes on to explain that they are referred to as ‘implicit’
because although we all use them we are generally not aware of them and we
have little evidence to base them on. However, like stereotypes, they do
help to simplify our understanding of the World and make it easier for
fast and efficient impressions of people to be made. Bruner & Taguiri
(1954) believed that when we meet someone for the first time we create an
impression based on very little information and then make assumptions to
fill in any missing bits. For example given a list of characteristics
about a person such as:
Practical, determined, skilful and industrious, we may also assume that
they are serious and stable.
IPTs
don’t stop at adjectives. Nouns, in particular proper nouns such as names
can also generate a mental image or expectation. An example that is not
to be quoted in an exam but which may trigger similar experiences for you:
a friend of mine worked with a woman called Dorothy whom she talked about
regularly. What mental image do you get for a Dorothy? Although I’d been
told that Dorothy was a young 20 something American who often went out
clubbing I still have a mental image of an old woman in her flowery dress
and plastic rain hood pulling a tartan shopping trolley.


Implicit Personality Theories are usually shared by everyone within a
culture and may also consider physical characteristics. Western examples
would include blondes being ‘intellectually less effective’ (to borrow a
term from Crutchfield), red heads being fiery, fat people being jolly and,
dare I say it, high foreheads being associated with intelligence! Such
ideas persist despite research suggesting that they are not based in
fact. On top of these we often generate our own ideas based on personal
experiences.
Finish the phrases
below:
John is energetic, eager
and (intelligent/stupid)
Julie is bright, lively
and (thin/fat)
Joe is handsome, tall and
(flabby/muscular)
Jane is attractive, intelligent and (likeable/unpleasant)
Susan is cheerful,
positive and (attractive/unattractive)
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