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Interviews
There are a
number of species of interview each with their own advantages
and disadvantages. I’ll consider the main ones only:
Informal
interviews
The
interviewer has an aim in mind at the outset but is willing to
be flexible about getting answers. The interviewer tries not to
direct the interviewee but instead listens and lets the
interview take its natural course.
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Advantages |
Disadvantages |
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Lots
of information can be gathered |
Difficult to analyse, especially if different
participants discuss different issues |
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Interviewee made to feel relaxed |
Low
reliability |
Clinical
interview
These were
made popular by Freud and in particular Piaget and are a type of
informal interview. Piaget for example would read ‘moral
stories’ to a child and start off by asking the same questions
to all the children, for example ‘who is the naughtier boy in
the stories.’ However, follow up questions would be informal
and vary from child to child.
Structured or
formal interviews
These follow a
set pattern with the interviewer having prepared a set of
questions in advance that are asked in a particular order.
Note:
sometimes the questions may be open and allow the interviewee to
respond how they like, for example ‘how did you feel when
Freddie ate your pet hamster?’ Or they can be closed and allow
only a ‘yes’ or ‘no’ response. For example ‘were you upset when
Freddie ate your pet hamster?’
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Advantages |
Disadvantages |
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Easily
replicated |
Little
flexibility so important points may be missed |
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Data
is easier to analyse |
Questions may be ambiguous (think of the SRRS for
determining stress levels). |
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Data
is less likely to be influenced by the interviewer |
This
format may encourage brief answers |
Limitation of
interviews in general:
Social
desirability bias
We all like to
create a favourable impression. When faced with an interviewer
we are less likely to be honest than when filling out an
anonymous questionnaire. For example people being questioned
about their love life are likely to exaggerate in face to face
interviews.
Lie scales can
be introduced to assess how honest answers may be. For example
if people were being questioned about their childhood a ‘lie
question’ might be; ‘As a child did you always do as you were
told first time and without moaning?’ A response of ‘yes’ would
be assumed to be a fib and indicate that perhaps the
interviewees answers may not be reliable.
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Questionnaires
We all know
what they are and have all filled lots of them in. Basically a
questionnaire is a list of written questions that is able to
gather lots of relevant information relatively quickly and
cheaply.
The biggest
problem is wording of the questions. Again there is the issue
of ‘open’ or ‘closed’, but more importantly, as we saw in EWT,
the issue of leading questions. These are a favourite of
politicians or of newspapers that want to find support or
criticism of a particular issue. For example imagine you wanted
to find out if people wanted more money spent on the NHS, a
relatively neutral question might be
‘Should more money be spent on the NHS?’
The Mirror (presumably wanting a ‘yes’ response might get their
pollsters to ask:
‘Should extra money be provided to the NHS to take care of
Britain’s sick and elderly?’
Whereas the Telegraph (being very stereotypical here) may get
their pollsters to ask:
‘Would you be happy to pay more taxes to fund bureaucracy in the
NHS?’
Rather extreme
examples admittedly, real surveys carried out by experienced
pollsters would be far more subtle, but you get the idea!
Sir
Humphrey explains how to get the answers you want
It is always a
good idea to test your questionnaire in a pilot study first to
make sure it doesn’t take hours to complete and that
participants understand the questions. Feedback like this may
provide ideas for follow up questions to be asked in the real
study.
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Advantages |
Disadvantages |
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Lots
of people can be tested quickly |
Lots
of questionnaires will not be returned! |
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This
allows more reliable generalisation to the overall
population |
People
may tell fibs. Even in anonymous questionnaires this
may be an issue. Again lie questions may be included,
e.g. in Eysenck’s Personality Questionnaire (EPQ). |
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Data
can often be analysed easily |
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Typical
questions on Research Methods
Describe two
disadvantages of investigations using correlational analysis (2
+ 2 marks)
Identify the
research method used in this study and explain one advantage and
one disadvantage of this method.
(2 + 2 marks)
Give one
advantage of using a questionnaire in this study. (2
marks)
Following the
survey it was decided to carry out an observational study into
under-age drinking. Outline procedures for carrying out such an
observation. (6 marks)
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